Grand Oaks Plumbing & Drain

Serves Conroe, TX

35244

Hired 432 times

5 employees

5 years in business

$39/service call

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Square cash app, Stripe, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 6:00 pm

Tues 8:00 am - 6:00 pm

Wed 8:00 am - 6:00 pm

Thurs 8:00 am - 6:00 pm

Fri 8:00 am - 6:00 pm

Sat 8:00 am - 12:00 pm

Credentials

License

License Holder: Patrick Middleton
License Type: Plumber - Responsible Master Plumber (RMP) (TX)
License number: #41508
License verified on 9/9/2024
Valid through 10/31/2025
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Background Check

Patrick Middleton
Completed on 3/16/2020

Introduction

Grand Oaks Plumbing & Drain is a plumbing service company that focuses on relationships, honesty, transparency, and craftsmanship. We strive to create a win-win solution for every plumbing need our clients may have. With over 30 years combined experience in the trade and having a full understanding of the plumbing service industry, we anticipate gaining the trust of our community so that we may serve them for years to come.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer flat rate pricing. If it takes us 1 hour to make a repair at one house but 4 hours to make the same repair at another home, it will be the same price. Our prices will cover labor, material and the cost of doing business. With the requirements in the State of Texas for insurance and licensing, the cost of running a plumbing service company can be expensive, if you are doing it correctly.

What is your typical process for working with a new customer?

We evaluate the issue you called for, then inspect any plumbing that may be related to the issue. All plumbing is connected in one way or another. When we determine what needs to happen, we will give you options to repair, replace what issues we found. We ask a lot of questions. We need to know what your wants and needs are and find out what is important to you so we can give you the best options we have available.

What education and/or training do you have that relates to your work?

It takes 8000 hours working under a Master Plumber to be eligible to take your Journeyman exam. Typically takes 6-8 hours for the exam. After you get your Journeyman License, you have to hold you license in good standing for 4 calendar years before being eligible to take your Master Plumber exam. Another 6-8 hour exam. At a minimum, you have 8 years in the trade before you can become a Master Plumber. Plumbing Licenses matter!

How did you get started doing this type of work?

Started out as a laborer for a handyman. When he teamed up with an electrician and a plumber, I was drawn to plumbing and started only wanting to work with the plumber. I have been in the plumbing industry ever sense. Over 20yrs. All facets of the plumbing industry. Commercial new construction, commercial service, residential remodeling and new construction, dry and wet utility installation, heavy equipment operator, and residential service. The majority of my time has been in the residential service side of the industry. I enjoy helping people with there plumbing issues more than the other aspects of the industry.

What advice would you give a customer looking to hire a provider in your area of work?

Need to feel good about the decision you made. If you have concerns about the company you hired, make the person in charge aware. Make sure you are getting upfront pricing and authorized what is offered. READ what you are signing!

What questions should customers think through before talking to professionals about their project?

Is the company I am calling out licensed, insured, legal? Will they respect my home? Do they care about my wants and needs? Is the company I am talking to on the phone appear to sound professional? Am I comfortable inviting this company to my home?