What should the customer know about your pricing (e.g., discounts, fees)?
We have a $150 minimum for most jobs.
Jobs are priced by the project, not by the hour.
We are fully insured and offer a 1 year labor warranty.
Offers half day / full day rates, as well as repeat customer, senior & military discounts. Measure & inspection fees may apply.
What is your typical process for working with a new customer?
Our process is designed to be simple, transparent, and hassle-free. Once you reach out, our Customer Service Representative (CSR) will contact you via phone or text to gather details about your project, answer any questions, and discuss the next steps. In many cases, we can provide an estimate based on pictures, but for more complex jobs, we’ll schedule one of our skilled craftsmen or a member of our customer solutions team to assess the project in person. Once you approve the quote, our office will coordinate scheduling and collect any necessary deposit or payment information—ensuring a smooth and efficient experience from start to finish.
What education and/or training do you have that relates to your work?
At Handyman Connection of Alpharetta, our craftsmen bring years of hands-on experience and specialized training in various trades, including carpentry, remodeling, electrical work, plumbing, and general home repairs. Each professional undergoes a thorough vetting and background check to ensure they meet our high standards of workmanship and reliability. Additionally, our team stays up to date with industry best practices, safety regulations, and advanced techniques to provide top-quality service. With our expertise backed by a 1-year labor warranty, you can trust us to handle your home improvement needs with precision and care.
How did you get started doing this type of work?
Handyman Connection of Alpharetta was founded to bring top-quality home repair and improvement services to Georgia. As the only Handyman Connection franchise in the state, we saw a need for reliable, skilled craftsmanship backed by a trusted brand. Our mission is to provide homeowners with a hassle-free experience, expert service, and the confidence that every job—big or small—is handled with care and professionalism.
What types of customers have you worked with?
We primarily serve residential customers, helping homeowners with repairs, maintenance, and home improvement projects. However, we also work with commercial clients, delivering quality craftsmanship for businesses both large and small. Some of our past commercial projects include work for Summer Classics, Harley-Davidson, Ferrari of Atlanta, and Jersey Mike’s. Whether you need home upgrades or professional business improvements, we have the experience and expertise to get the job done right.
Describe a recent project you are fond of. How long did it take?
We recently completed a kitchen renovation in a local Alpharetta home, transforming the space from outdated to modern and functional. The project involved installing custom cabinetry, updating the backsplash, and upgrading the lighting. It took about three weeks from start to finish, thanks to our skilled team’s attention to detail and commitment to staying on schedule. The homeowner was thrilled with the outcome, and it’s projects like these—where we help bring a client's vision to life—that make our work so rewarding.
What advice would you give a customer looking to hire a provider in your area of work?
When hiring a handyman or contractor, ask the right questions to ensure quality and reliability:
✔ Are they insured, and do they offer a warranty? Make sure they stand behind their work—like our 1-year labor warranty.
✔ What does the warranty cover? Understand the terms to avoid surprises.
✔ Does the lowest price mean the best quality? Cheaper isn’t always better—prioritize experience, reputation, and craftsmanship.
✔ Can you speak to a real person? Responsive customer service matters, ensuring smooth communication throughout your project.
✔ Check reviews. Customer feedback is a strong indicator of trust and service quality.
At Handyman Connection of Alpharetta, we check all these boxes—because your home deserves expert care
What questions should customers think through before talking to professionals about their project?
To ensure a smooth and successful project, consider these key questions before reaching out to a professional:
✔ Budget: What is your ideal budget range for the project, including labor and materials?
✔ Materials: Will you be providing materials, or do you need recommendations and sourcing assistance?
✔ Timeline: When do you need the project started and completed? Are there any deadlines or scheduling constraints?
✔ Scope & Details: What specific work needs to be done? Do you have reference photos, measurements, or a clear vision of the final result?
✔ Permits & Regulations: Will this project require permits or approval from a homeowners' association?
Thinking through these factors in advance helps ensure a productive conversation and a seamless project from start to finish!