Tetra

Serves Fall River, MA

35244

Hired 10 times

16 employees

5 years in business

Free on-site estimate

4.5

This pro accepts payments via Cash, Check, Credit card, and Stripe.

Next Service

Hours

Sun Closed

Mon 6:00 am - 8:00 pm

Tues 6:00 am - 8:00 pm

Wed 6:00 am - 8:00 pm

Thurs 6:00 am - 8:00 pm

Fri 6:00 am - 8:00 pm

Sat Closed

Credentials

Background Check

Douglas Bernard
Completed on 10/20/2022

Introduction

We understand it's a big decision: who to work with on your heat pump, boiler, furnace, or air conditioner replacement, and we're honored to work in your home. There are 4 reasons why homeowners choose us. 1. We lock in your price upfront: We provide you a quote estimate in minutes and we lock in that price. You know exactly what you'll pay on installation day—no surprises, no exceptions. 2. We help homeowners save 20% and provide Instant Rebates: We charge thousands less than other contractors with wholesale pricing, exclusive manufacturing discounts, and zero markups or extra fees. We also offer instant Mass Save rebates - no more waiting for your rebate check. Our team also provides step-by-step rebate and financing application support to maximize your savings. 3. Top-Rated Team: Our team is licensed, top-rated, and has installed hundreds of systems all over the state. 4. Customer Satisfaction Guaranteed: You will have an account manager who will be with you every step of the way. We guarantee our work, if your system needs maintenance or repair - we will cover the cost. Each system comes with 10 years of free maintenance and repairs.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We give guaranteed prices without needing to come to your home. We’ve pulled together hundreds of characteristics on each home from public sources, like building assessor records and compared those to thousands of heating and cooling installs. You get an instant, guaranteed price. No in-person visit means a lower cost and we pass those savings onto you. Just one of the ways we save you money and time.

What is your typical process for working with a new customer?

After answering a few questions, our team will provide you a guaranteed quote. No surprise bills or markups.

What education and/or training do you have that relates to your work?

Our entire team is licensed in the state of Massachusetts. We also have team members with advanced certifications.

What types of customers have you worked with?

We have worked with homeowners all across Massachusetts. From older homes, new homes, single and multi-family.

Describe a recent project you are fond of. How long did it take?

Our team recently helped a homeowner who lost heat in their home, get a new heat pump installed in less than 48 hours from reviewing an estimate.

What advice would you give a customer looking to hire a provider in your area of work?

Homeowners should look for licensed contractors that provide free estimates, support with applying for rebates and financing, easy scheduling, and guaranteed pricing.

What questions should customers think through before talking to professionals about their project?

What is the right system for me? What's your current heating and cooling source? Is a heat pump right for me? What government rebates are available for installing or upgrading my system? Would I want to upgrade my water heater?