Glass Doctor of Bel Air

Serves College Park, MD

35244

Hired 19 times

3 employees

5 years in business

Not yet available

4.8

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat Closed

Credentials

Business Verified

Glass Doctor of Bel Air verified

Background Check

Nathan Ottensmeyer
Completed on 1/25/2021

Introduction

Glass Doctor, a Neighborly company, specializes in serving vehicle owners, homeowners and business owners with glass services. Whether it’s installing, repairing or upgrading, we have a solution for you. When you choose Glass Doctor, you are choosing quality, experience, and efficiency. Call us today to discuss your glass needs!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Quick Free Estimates We will be happy to meet or beat any competitors quotes

What is your typical process for working with a new customer?

A quick phone conversation will help us determine if we can quote you over the phone or if we need to dispatch a specialist to your house. Quotes are done quickly and we follow up with you to answer any questions.

What education and/or training do you have that relates to your work?

Auto Glass - We have a certified specialist with over 20 years experience Flat Glass - We have been trained to Glass Doctors high standards and have a support network of 287 locations that support one another with all needs.

How did you get started doing this type of work?

The owner has over 25 years of business experience in the community. He had some foggy windows in his home and wanted to see if there was a way to fix them. He googled how to repair foggy windows and found Glass Doctor, he like their business model and support network so much he open a Glass Doctor right here in Bel Air.

What types of customers have you worked with?

Commercial - Residential - Auto Government - Small Business - Communities - Medical

Describe a recent project you are fond of. How long did it take?

We just finished up a really nice partition for a Doctors office in Havre de Grace. The project took longer than I would have like due to Covid supply problems, but it turned out beautifully. You can see it here in one of the jobs on Thumbtack.

What advice would you give a customer looking to hire a provider in your area of work?

Go with someone professional. There are some guys that just have an old van and run around "doing" glass. They won't stand behind their product and there is a good chance you won't find them again in a few years.

What questions should customers think through before talking to professionals about their project?

We do everything Glass - from Table tops to high end custom glass shower, auto glass, replacement of insulated glass units for your foggy or cracked window and EVERYTHING in between. Make sure you feel comfortable with your glass company. The interaction on the phone should be pleasant, they should be in a logo'd vehicle, arrive on time, have excellent communication and fair prices.