Excel Glass

Serves Roseville, CA

35244

Hired 369 times

2 employees

13 years in business

Not yet available

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun 7:00 am - 7:00 pm

Mon 7:00 am - 7:00 pm

Tues 7:00 am - 7:00 pm

Wed 7:00 am - 7:00 pm

Thurs 7:00 am - 7:00 pm

Fri 7:00 am - 7:00 pm

Sat 7:00 am - 7:00 pm

Credentials

License

License Holder: Christopher Lauziere
License Type: C17 - Glazing (CA)
License number: #1060994
License verified on 1/1/2024
Valid through 1/1/2026
Verify license

Background Check

Christopher Lauziere
Completed on 2/24/2022

Introduction

Having broken glass in your home or business can be a stressful sometimes scary situation. I enjoy putting the customers mind at ease & making the entire process as seamless as possible. I take pride in my work & I make customer service my top priority.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

My prices are very reasonable I try to keep a $120 minimum

What is your typical process for working with a new customer?

1st day we set a time to measure I always give an approx. day/time to expect install so the customer has an opportunity to adjust their schedule as needed. Day 2-3 I call the customer to let them know their product is ready & to set an exact day/time for install. Day 4 I always call the customer 30mins-1hr before I head their way to confirm we are all still on schedule. When job is complete I collect payment & email the customer an invoice. Then it's off to the next one.

What education and/or training do you have that relates to your work?

The best kind. I was taught this trade at a very young age. Growing up in a family business isn't always easy but I am grateful to my grandparents hard work. They taught me not only the trade part of the business but the front office as well which gave me the confidence to venture out on my own.

How did you get started doing this type of work?

I grew up working in my grandparents glass shop here in Sacramento

What types of customers have you worked with?

Homeowners Renters Landlords Investors Business owners Real estate agents/brokers Contractors

Describe a recent project you are fond of. How long did it take?

Here is a recent sunscreen job we did A patio door re-screen with a new stationary panel. This is the best way to block the suns heat from entering your home. The customer was very satisfied. We get very good feed back on the overall results from sunscreens. See pictures titled “rescreen door & stationary panel sunscreen”

What advice would you give a customer looking to hire a provider in your area of work?

I believe communication is key. I do my very best to keep the customer informed throughout every aspect of the job from ordering to receiving & installation.

What questions should customers think through before talking to professionals about their project?

When it comes to Glass the most important thing is the size of your window. Doesn't have to be exact size just approx. also the frame material tells us a lot of information on the type of glass you need. Best thing to do anytime is take a couple pictures.