Owl Tree Experts

Serves Duluth, GA

35244

Hired 251 times

10 employees

15 years in business

Free on-site estimate

4.8

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

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Credentials

Background Check

Maria Bonilla
Completed on 2/23/2022

Introduction

Our service is one of the best WE GUARANTEE IT 100%! We give the most competitive prices, we price match, come loaded with references and have 15 years of experience. Did we mention we have insurance too? Yes, we come with all insurances needed. We strive on customer service and honesty. Family owned business, the boss works at every job. We are a small company but see for yourself how hard we work!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

The pricing of the job is the most difficult task for us because every particular job is different, there are never two of the same jobs, so we love to give prices in person and not only give the price but explain what the customer is paying for. At times people come into the tree service business not knowing how to professionally get the job done and they don't seem to care much for the property or the environment. We price quality, risk, and time and always explain the reasoning behind it.

What is your typical process for working with a new customer?

A customer typically calls us and we try our best to schedule a viewing of the job within 24/48 hours, we come out, give a quote in person at that very moment and also send them an email copy of the quote so they have everything documented of what we discussed. Then we are available to do the job at the customers request.

How did you get started doing this type of work?

We started working with trees in 1998. It was mostly for the passion of trees and how much work needs to go into them, whether it's constantly trimming them or pruning them or having them removed due to the danger they cause. It's a complicated process but also really exciting.

What advice would you give a customer looking to hire a provider in your area of work?

Always, always, always get a second opinion. Like we stated before it's easy for someone who has no experience to come and underprice you and then give you horrible result and it's also easy for a establish company to come and give you a higher than usual price and make your budget suffer. So always try your best to get second opinions to know where the price should lie.