Tephra Solar & Roofing

Serves Springville, UT

35244

Hired 1 time

300 employees

8 years in business

Free on-site estimate

4.2

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

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Credentials

Background Check

Dan Erickson Solar And Roofing 
Completed on 10/21/2024 

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Introduction

We are Tephra Roofing!! Tephra Roofing is committed to our homeowners! Our experienced team will pay attention to the details and create a custom quote for each individual home. We strive to uphold our reputation as a high-quality contractor, very service-oriented company, with superior customer service to create an easy and enjoyable experience. Having your roofing needs taken care of shouldn't be daunting. Contact us for all roofing needs.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Transparent Pricing: We provide clear and upfront estimates with no hidden fees. Customizable Options: Tephra works with multiple financial institutions, Insurance companies, and cash options. Free Estimates: Our roofing expert will evaluate your roof completely free. Value and Investment: While a roof is an investment, the right materials and quality installation can save you money in the long run by reducing repairs and increasing energy efficiency.

What is your typical process for working with a new customer?

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Free Consultation & Inspection: We schedule a free, no-obligation inspection to assess the condition of your roof. Our team will evaluate any damage, discuss your concerns, and help you understand what needs to be done. If you're considering a roof replacement, we’ll also explore different material options that suit your budget and home. Detailed Estimate: After the inspection, we provide a clear, detailed estimate outlining the scope of the work, the materials we'll use, and the estimated cost. We’ll also discuss timelines and any other relevant details. Customization & Agreement: Once you're comfortable with the estimate, we’ll work together to finalize the plan. We’ll address any last-minute questions and customize the project to your preferences. We then provide a written agreement outlining the project details, timeline, and payment terms. Project Scheduling: After you approve the agreement, we’ll schedule the work at a time that’s convenient for you. Our team will ensure minimal disruption to your daily routine while working efficiently. Roof Installation or Repair: Our skilled crew will begin the roofing work, keeping you updated on progress throughout the process. We ensure all safety protocols are followed, and the job is completed with the highest level of craftsmanship. You will have updates from our in office team on the progress of your project to ensure all questions are answered and you feel supported as a Tephra customer.

What education and/or training do you have that relates to your work?

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We are certified and insured to complete all roofing needs for residential and commercial projects. Our team has 14 years of experience in the roofing industry which includes hands on, safety, and continual learning experience.

How did you get started doing this type of work?

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Tephra Roofing & Solar was founded with the goal of helping homeowners meet both their roofing and renewable energy needs. We strive to be your trusted partner for all things roofing, from repairs and new installations to a variety of roofing materials, ensuring your home is safe, energy-efficient, and well-protected.

What types of customers have you worked with?

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All Customers!! We’re here to help homeowners find the best solution for their damaged or compromised roof, offering a range of options that fit within their budget.

Describe a recent project you are fond of. How long did it take?

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We recently installed a beautiful dark shingle roof on a red brick home. The accent of the colors truly helped show the beauty of the older home. The roof had visible damage and the homeowner was unable to pay out of pocket for the new roof so we looked into an insurance option. Their insurance approved the claim that our company submitted and we proceeded with the installation. The process was smooth from start to finish. We appreciate the homeowner giving us the opportunity to assist them with an issue as well as enhancing the value to their property.

What advice would you give a customer looking to hire a provider in your area of work?

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Ask all the questions! You should feel secure before you proceed with any contractor completing work on your home. Tephra truly prides ourselves on our knowledge. We feel you, as a homeowner, should know all the details before moving forward with a repair or replacement on your home.

What questions should customers think through before talking to professionals about their project?

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1. Do you have visible damage? 2. Is your roof leaking? (This is an urgent repair) 3. Is this company a franchise or privately/locally owned? 4. What financing options are available? Including insurance. 5. What is your soonest appointment to come evaluate my roof?

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