Rox Roofing & Exteriors

Serves Schertz, TX

35244

Hired 171 times

13 employees

16 years in business

Free on-site estimate

4.8

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat 9:00 am - 12:00 pm

Credentials

License

License Holder: Roque Ortiz
License Type: Contractor - City of San Antonio (TX)
License number: #H-926114
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Business Verified

Rox Roofing & Exteriors verified

Background Check

Roque Ortiz
Completed on 9/3/2024

Introduction

📍Rox Roofing is a San Antonio Roofing Company serving San Antonio and surrounding areas. Have roof damage, hail damage, wind damages, or roof insurance claim? Rox Roofing walks people through the roofing process so you can feel good about your decision. Contact Rox Roofing and Book Today 🗓

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

All our pricing is giving onsite after inspecting and accurately measuring and calculating the cost to make repairs.

What is your typical process for working with a new customer?

The typical process in working with Rox Roofing is the following: ➊ Customer books a time to visit the property to go over scope of work. ➋. We walk the property and address any damages seen from the ground. ➌ We then will go over pricing, payment plans if needed & select products. ➍. Agreement and scope is sent to production. ➎. Our project manager will then call and go over start dates. ➏. Once project is completed, we’ll walk the property and settle up. ➐. Customer writes an authentic review :)

What education and/or training do you have that relates to your work?

➊. Rox Roofing attends manufacture installation classes and courses. ➋. Continuous research and keeping up with new technology. ➌ To provide the best product and service, we try as hard as possible to stay up to date with practical and recommended techniques from the manufacture.

How did you get started doing this type of work?

Rocky Ortiz worked for many roofing companies in San Antonio, saw an opportunity, and lack of service and attention to the customer. In 2015 Rox Roofing was born with a goal to walk people through the roofing process so they can feel good about the decision in hiring Rox and get back to life. Have a roofing problem? Get Rox Roofing on your roof, Book Today.

What types of customers have you worked with?

We work with home owners, property owners, property management companies and insurance companies.

What advice would you give a customer looking to hire a provider in your area of work?

➊. The Best advice we can give a customer looking to hire a roofing company is to do your research, read reviews and go with your gut feeling.

What questions should customers think through before talking to professionals about their project?

➊. Does who I hire matter? ➋. What type of warranty is given? ➌. How long has the company been in business? ➍. What are others saying about the company?