Anderson Roofing & Repairs LLC

Serves Schertz, TX

35244

Hired 182 times

2 employees

9 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun Closed
Mon 10:00 am - 8:00 pm
Tues 10:00 am - 8:00 pm
Wed 10:00 am - 8:00 pm
Thurs 10:00 am - 8:00 pm
Fri 10:00 am - 8:00 pm
Sat 10:00 am - 8:00 pm

Credentials

Background Check

Brian Anderson 
Completed on 3/1/2022 

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Introduction

We do same day service, emergency service, and emergency tarps for leaking. We will go above and beyond to make sure you are happy with the job I really enjoy being able to help a customer out and repair or replace their roof for a great price with a great warranty on the work that was completed

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Pricing varies depending on each job. Pricing varies due to difficulty of navigating the roof, materials, and one or two story access

What is your typical process for working with a new customer?

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I always show them pictures of the problem areas and address their concerns, while also showing any other possible problem areas found during the free inspection process

What education and/or training do you have that relates to your work?

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I have 3 years of on then job experience as well as attending roofing classes and seminars

How did you get started doing this type of work?

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I've always liked construction work and working with my hands, I originally come from customer service background, so the two come hand in hand in this line of work

What types of customers have you worked with?

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I've worked with all sorts of different customers with different backgrounds, From your new homeowners, first time homeowners, to high end properties

Describe a recent project you are fond of. How long did it take?

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Recently had a customer contact me through Thumbtack. Went and met with him and he explained that he's continually had a leak around his fireplace. He told me he's had two different roofers come and repair the chimney multiple times and it still continues to leak. I assessed the chimney and flashing around the chimney. Turns out the chimney flashing was done completely wrong and no matter how much tar or silicone they put around it, it would continue to leak. So I explained to the homeowner what needed to be done to fix it properly. So I got the chimney flashing done correctly and he hasn't had any issues since

What advice would you give a customer looking to hire a provider in your area of work?

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Make sure the work is needed vs recommended. Make sure you get before pictures to verify their claims

What questions should customers think through before talking to professionals about their project?

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What kind of materials will be used? Is there a warranty on the work completed? Should I file a claim with my insurance? How long will the job take/ Do I need to be home? Do you need access inside the attic?

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