Blue Hippo Roofing & Restoration

Serves La Porte, TX

35244

Hired 9 times

10 employees

25 years in business

Not yet available

4.8

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.

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Credentials

Background Check

Khaled Massoud
Completed on 12/4/2024

Introduction

At Blue Hippo Restoration, our scope of services is designed to help you through the entire restoration process, from start to finish. We understand that when disaster hits, time is of the essence. That's why we offer 24/7 emergency services to make sure your home is back to normal as quickly as possible. Our main service offerings are detailed below.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Pricing will be determined upon inspection.

What is your typical process for working with a new customer?

We go out and inspect the damages, measure the areas need to be assessed and send out a free quote or file a claim with their insurance if they want to file an insurance claim.

What education and/or training do you have that relates to your work?

We train all our techs and keep them trained on a monthly basis and we are certified by IICRC for Water & Fire damage.

How did you get started doing this type of work?

We are vendors with insurance companies and they assign us direct work for their own insureds.

What types of customers have you worked with?

All types of customers, we do residential, commercial and everything else.

Describe a recent project you are fond of. How long did it take?

We just finished a big water damage job which took about 2 months to finish and it was assigned by one of the large insurance companies. We also just finished a roof that was damaged by the hurricane. Customer is very happy and even referred us his neighbor.

What advice would you give a customer looking to hire a provider in your area of work?

Always do your due diligence and check if they have good ratings and ask for before and after photos.

What questions should customers think through before talking to professionals about their project?

Ask their contractor as many questions as possible to clarify any doubts they may have about any part of the job so they can be the bright side. Ask the if they are insured, and hoe many years experience they have in the roofing and restoration field and ask for references,