Consumer First Roofing

Serves Spartanburg, SC

35244

Hired 50 times

8 employees

19 years in business

Not yet available

5.0

This pro accepts payments via Cash, Check, Credit card, and Zelle.

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Credentials

Background Check

James Green
Completed on 5/17/2022

Introduction

We're a locally owned & operated roofing company, with over 20 years in the roofing industry. We are Licensed, Insured, and Bonded. We guarantee you will be satisfied with our services. Our attention to detail and the quality of work will surpass your expectations.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We give free estimates. Our prices are very competitive. We only use high quality materials that have manufacturer warranties. With that said, when customers get 3 quotes we won't be the highest quote nor the lowest. If you get a quote that is alot cheaper than the other quotes, its due to contractor cutting corners and not using quality materials.

What is your typical process for working with a new customer?

If a customer is interested, we will discuss what needs to be done. I will have you send me your name & address. We will schedule a date to come out to inspect your roof. I will email an estimate that is broken down into what work needs to be done and pricing. If customer would like us to do the work, then we'll schedule a date

What education and/or training do you have that relates to your work?

I have had many years training and experience. It takes years and different situations to learn how to do different roofs. The final details in a roof are key.

How did you get started doing this type of work?

I did this kind of work when I was a kid about 12 years old, I am now 42 and have been in business for myself for 13 years.

What types of customers have you worked with?

I have worked with all types of customers. I mainly do residential work but I've also done commercial properties. We can provide references from residential customers, churches, and businesses we worked with in the past.

Describe a recent project you are fond of. How long did it take?

We recently did some work for Saluda Elementary School. We re-roofed 136 squares, and it took 6 days to complete. I was really pleased that we did it so quickly, but I was really impressed with the finished product.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure that the company is licensed, bonded, and insured. Make sure that they use all new materials, and do not reuse any of the old materials. Also ask about contractor's workmanship warranty & manufacturer's warranties provided upon completion of work. Never give any contractor money up front for services. Any reputable company should be able pay for materials and labor to insure customer is satisfied with services.

What questions should customers think through before talking to professionals about their project?

If your insurance company is going to pay for your roof, do not tell anyone how much money the insurance company is giving you. It is no one's business including mine. That way you will get a legitimate estimate.