HammerHead Roofing

Serves Newport, RI

35244

Hired 1 time

10 employees

7 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

License

License Holder: Nicolas Lusitani 
License Type: Home Improvement Contractor (CT) 
License number: #0658723 
License verified on 4/1/2024 
Valid through 3/31/2025 
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Background Check

Nicolas Lusitani 
Completed on 10/26/2023 

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Introduction

HammerHead Roofing LLC is a fully licensed and insured company providing all roofing services in the Eastern CT area. Call today for a free estimate!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer competitive pricing paired with the BEST value. We don't cut any corners and always go above and beyond to deliver excellence for all our customers.

What is your typical process for working with a new customer?

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At Hammerhead Roofing, we pride ourselves on delivering top-notch service and ensuring our customers have a seamless experience from start to finish. Here's our typical process for working with a new customer: 1. Initial Consultation: We start by scheduling a free consultation, where we discuss your roofing needs, concerns, and goals. This allows us to understand your specific situation and answer any questions you may have. 2. Inspection & Assessment: One of our experienced professionals will visit your property to conduct a thorough inspection of your roof. We’ll identify any issues and provide a detailed assessment, including photos and notes, so you can see exactly what we see. 3. Customized Proposal: Based on our findings, we’ll create a tailored proposal that outlines the scope of work, material options, timelines, and pricing. We use high-quality materials like Owens Corning shingles to ensure durability and style. 4. Agreement & Scheduling: Once you approve the proposal, we’ll finalize the details and schedule your project. We prioritize clear communication so you know exactly what to expect throughout the process. 5. Professional Installation: Our skilled crews will handle the installation with precision and efficiency. We emphasize job cleanliness, safety, and adherence to best practices, ensuring a smooth and hassle-free experience. 6. Quality Assurance: After the installation, our project manager will conduct a final walkthrough to ensure everything meets our high standards and your expectations. We’ll address any questions or concerns you may have at this stage. 7. Follow-Up Support: We don’t just disappear after the job is done. Our team is always available for support, whether it’s answering questions, handling warranty inquiries, or assisting with any future roofing needs. We’re committed to making the roofing process stress-free while delivering exceptional results. At Hammerhead Roofing, you can trust us to protect your home with the highest level of care and professionalism.

What education and/or training do you have that relates to your work?

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At Hammerhead Roofing, our team brings a wealth of knowledge and hands-on experience to every project. While formal education plays a role, much of our expertise comes from industry-specific training and years of practical application. Here's how our education and training relate to our work: 1. Certifications & Specialized Training: Our team undergoes regular training on the latest roofing techniques, safety protocols, and product applications. This includes certifications from leading manufacturers like Owens Corning, ensuring we’re well-versed in using their materials to deliver top-quality results. 2. On-the-Job Experience: With years of experience in roofing, our team has encountered and resolved a wide variety of challenges. This hands-on expertise allows us to approach each project with confidence and skill. 3. Safety & Compliance Training: Safety is a top priority at Hammerhead Roofing. All team members are trained in OSHA guidelines, fall protection, and the proper use of equipment to ensure a safe work environment for both our crew and customers. 4. Customer Service Skills: We invest in ongoing training to enhance our team’s communication and customer service skills. This ensures we provide clear, transparent, and respectful interactions throughout the project. Our combination of formal training, certifications, and real-world experience enables us to deliver exceptional workmanship and outstanding service to every customer. At Hammerhead Roofing, we don’t just build roofs—we build trust.

How did you get started doing this type of work?

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At Hammerhead Roofing, our journey began with a passion for helping homeowners protect and improve one of their most valuable investments—their homes. We saw a need for roofing contractors who prioritize quality, professionalism, and customer satisfaction. What started as a small operation quickly grew as we focused on building trust with our customers and delivering exceptional results. Our team members come from various backgrounds, but many of us got started in the roofing industry through hands-on experience, learning the trade from the ground up. Over time, we honed our skills by working on a wide variety of projects, gaining valuable expertise in everything from small repairs to full roof replacements. We’ve also invested in professional training and certifications to stay at the forefront of the industry. For us, roofing isn’t just a job—it’s a way to make a lasting impact in our community. Seeing the satisfaction of our customers when their homes are safer, stronger, and more beautiful motivates us to keep raising the bar in everything we do. At Hammerhead Roofing, we’re proud to turn our passion into a profession we love.

What types of customers have you worked with?

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At Hammerhead Roofing, we’ve had the privilege of working with a wide variety of customers, each with unique needs and goals. Our experience spans: 1. Homeowners: From small repairs to complete roof replacements, we’ve worked with homeowners looking to protect and enhance their biggest investment. Whether it’s fixing storm damage or upgrading to premium shingles like Owens Corning, we’re here to help. 2. Property Managers: We collaborate with property managers to maintain and improve residential and commercial properties, ensuring their tenants have safe and well-maintained roofs. 3. Business Owners: We’ve provided roofing solutions for local businesses, helping them protect their assets and create a professional, welcoming appearance for their customers. 4. Community Organizations: We’ve partnered with community organizations, like the Dayville Fire Station, to ensure their facilities are durable and functional for the critical services they provide. 5. Insurance Claim Clients: Many of our customers come to us after storms or other disasters. We’ve worked closely with insurance companies to make the process as smooth as possible for our clients, ensuring they get the repairs they need. No matter the type of customer, we’re committed to providing personalized service, top-quality workmanship, and roofing solutions tailored to their needs. At Hammerhead Roofing, every customer matters, and we strive to build long-lasting relationships based on trust and satisfaction.

Describe a recent project you are fond of. How long did it take?

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One recent project we’re especially proud of is the roof replacement we completed for the Dayville Fire Station. As a cornerstone of the community, the fire station needed a durable and reliable roof to protect its essential operations. We were honored to contribute to such an important project that supports local first responders. The project involved replacing the aging roof with Owens Corning Duration Shingles in the Merlot color, a material known for its exceptional durability and beautiful aesthetic. Our team focused on precision and efficiency, ensuring every detail was handled with care. The project took approximately 2 weeks to complete from start to finish, including the initial inspection, preparation, installation, and final walkthrough. We worked closely with the fire station team to minimize disruption to their daily operations, keeping the job site clean and organized throughout the process. The end result was a high-quality roof that not only enhances the station’s appearance but also provides long-lasting protection. Knowing our work supports the firefighters who serve the community makes this project especially meaningful to us. At Hammerhead Roofing, projects like this remind us why we love what we do—making a difference for those who make a difference.

What advice would you give a customer looking to hire a provider in your area of work?

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When hiring a roofing provider, it’s important to choose a company that prioritizes quality, transparency, and customer satisfaction. Here’s the advice we’d give to anyone looking for a reliable roofing contractor: 1. Check Their Credentials: Ensure the company is licensed, insured, and certified by reputable manufacturers like Owens Corning. This guarantees they meet industry standards and have the expertise to deliver high-quality results. 2. Ask for References: A good roofing company will have a track record of satisfied customers. Don’t hesitate to ask for reviews or examples of their past work to gauge their reliability and craftsmanship. 3. Prioritize Communication: Look for a contractor who takes the time to understand your needs and answers your questions clearly. Clear and honest communication is a sign of professionalism and shows they value your trust. 4. Compare Proposals, Not Just Prices: While affordability is important, the cheapest option isn’t always the best. Make sure to review proposals carefully, considering the quality of materials, warranties, and scope of work offered. 5. Look for Local Experience: Choose a company with experience in your area. Local providers understand the specific weather conditions and roofing requirements of your region, ensuring the job is done right. 6. Verify Safety Practices: Safety is crucial in roofing. Ask about their safety protocols and whether their team is trained in OSHA guidelines. This protects both their crew and your property. At Hammerhead Roofing, we believe in educating our customers so they can make informed decisions. Our goal is to provide not only exceptional workmanship but also peace of mind throughout the process. If you’re looking for a roofing provider, take your time to do your research—it’s an investment worth getting right.

What questions should customers think through before talking to professionals about their project?

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Before talking to roofing professionals about your project, it’s helpful to think through a few key questions. Being prepared ensures you get the most out of your consultation and helps the contractor better understand your needs. Here are some important questions to consider: 1. What is the current condition of my roof? Think about any issues you’ve noticed, such as leaks, missing shingles, or signs of wear and tear. Be ready to share this information during the consultation. 2. What is my goal for the project? Are you looking for a complete roof replacement, repairs, or a simple inspection? Clarify your expectations so the professional can tailor their recommendations. 3. What type of materials am I interested in? Do you have a preference for specific shingles, colors, or brands? For example, if you want something durable and stylish, Owens Corning shingles are a great option. 4. What is my budget? Determine a rough budget range for your project. This will help the professional provide realistic options that align with your financial plan. 5. Do I need help with insurance claims? If your roof was damaged by a storm or other event, you may need assistance navigating the insurance process. Let the contractor know if this is a priority. 6. What timeline works best for me? Think about when you’d like the project completed. Do you need the work done urgently, or can it wait for a more convenient time? 7. Are there any specific concerns I have? Consider any unique aspects of your property or project, such as ventilation issues, energy efficiency goals, or aesthetic preferences. By having answers to these questions, you’ll be well-prepared to have an informed and productive conversation with roofing professionals. At Hammerhead Roofing, we value clear communication and will guide you through the process to ensure your goals are met effectively.

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