T.R.U.S.T Roofing and Property Maintenance, LLC

Serves Winston Salem, NC

35244

Hired 14 times

50 employees

6 years in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat 8:00 am - 5:00 pm

Credentials

Background Check

Kelly Lamberty
Completed on 9/1/2024

Introduction

I began this business based on what customers truly wanted and expected… Great service, fast turnaround, honesty and no sales guys gimmicks. I run this business solely with my husband and our amazing crews to offer everything from roofing to landscape. You will always find one of us on site for your jobs and best yet, we do drone footage free of charge so customers can see the transformation of their property. We are BBB Accredited and fully insured as well. Don’t hesitate! Become a part of our T.R.U.S.T family. Timely. Reliable. Understanding. Sincere. Trustworthy. -Ricardo & Kelly Lamberty

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We do our best to accommodate all homeowners based on their project. Our pricing is beyond competitive in all aspects. We also offer discounts to our wonderful Veterans and Active Military Members.

What is your typical process for working with a new customer?

First step is setting up the initial meeting to address all of the customers concerns to find the best solution. After that, we take the necessary steps to give our customers the best resolution based on their specific needs.

What education and/or training do you have that relates to your work?

We have been in the construction and landscape industry for over 15 years. We stay up to date with all of the changes and ensure we give all that we do our all.

How did you get started doing this type of work?

We actually got started at a young age, just from being surrounded by family and friends. Over the years, we just knew this is what we wanted to do.

What types of customers have you worked with?

We have worked with customers of all kinds, no two people are ever the same.

Describe a recent project you are fond of. How long did it take?

There are truly just to many to pick one. Every project has its own unique take and outcome.

What advice would you give a customer looking to hire a provider in your area of work?

Go with your gut! It is so important to feel comfortable about who you are working with. Pick someone you know you can call someday just to say hello. Customer experience goes way beyond just the scope of work, you absolutely have to develop trust and friendships.

What questions should customers think through before talking to professionals about their project?

Your ultimate goal! Know what you would like to achieve and be open to the professionals feedback as well.