Masters Roofing

Serves Mooresville, NC

35244

Hired 12 times

13 employees

13 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Jeffrey Matchen
Completed on 2/6/2025

Introduction

Masters Roofing is a premier full-service restoration contractor with over 25 years of expertise in the roofing and restoration industry. Proudly serving Charlotte and the surrounding areas, we specialize in roof replacement, roof repairs, and storm damage claims, delivering a seamless experience from start to finish. At Masters Roofing, we don’t strive to be the cheapest—we strive to provide the greatest value. The roof over your head is one of the most important investments in your home, and choosing the lowest bid often comes at a higher cost in the long run. We focus on exceptional craftsmanship, premium materials, and outstanding service, ensuring your roof provides lasting protection and peace of mind. Our goal is to make the process stress-free, while building lasting relationships founded on trust, integrity, and superior results.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

At Masters Roofing, we believe in transparent, fair pricing with no hidden fees, ensuring homeowners receive the best materials and workmanship for their investment. We proudly offer teacher, military, and senior discounts as a token of appreciation for those who serve our community. While we may not always be the cheapest, we focus on providing the highest value, using top-tier materials and expert craftsmanship to ensure your roof is built to last.

What is your typical process for working with a new customer?

At Masters Roofing, we start by listening to your concerns and scheduling a free, no-obligation evaluation. During the evaluation, we thoroughly inspect and document our findings, identifying any areas of concern. We then walk you through our recommendations, answer any questions, and provide a detailed, transparent estimate to help you make an informed decision. Our goal is to ensure a stress-free experience while delivering the highest quality roofing solutions for your home.

What education and/or training do you have that relates to your work?

Certainteed ShingleMaster Certified GAF Masters Elite Contractor Owens Corning Preferred Contractor National Association of Home Builders (NAHB) member Lake Norman Home Builders Association member Best of HomeAdvisor 2017-2024 IBHS Fortified Certified Roofing Contractor

How did you get started doing this type of work?

Masters Roofing was founded in 2012, built on a passion for helping homeowners protect and restore their homes with quality craftsmanship and integrity. With over 25 years of experience in the roofing and restoration industry, our team recognized the need for a company that prioritizes customer service, transparency, and long-term value over quick fixes and cheap materials. From the beginning, our mission has been to provide stress-free roofing solutions, guiding homeowners through everything from storm damage repairs to full roof replacements with expertise and care.

What types of customers have you worked with?

We have worked with a diverse range of customers, including homeowners, property managers, real estate investors, and businesses. Whether it’s a first-time homeowner needing a roof replacement, a senior looking for a reliable contractor with a discount, or a property manager handling multiple buildings, we tailor our approach to meet each client's unique needs.

Describe a recent project you are fond of. How long did it take?

One of the projects we are most proud of is when we had the opportunity to give back to the veterans in our community. A local VFW Post was struggling with a leaking roof and couldn’t afford the necessary repairs. Knowing how much the post meant to the veterans who gathered there, we worked with our team and suppliers to donate a full roof replacement, ensuring they had a safe and secure space to continue their mission. It was an honor to support those who have served our country, and it reinforced our commitment to using our skills to make a difference.

What advice would you give a customer looking to hire a provider in your area of work?

When hiring a roofing contractor, don’t just look for the cheapest bid—look for the best value. A roof is one of the most important investments in your home, and cutting corners can lead to costly issues down the road. Make sure the company is licensed, insured, and has a proven track record of quality work. Always ask for detailed estimates, references, and warranties, and choose a contractor who takes the time to listen to your concerns, explain the process, and use high-quality materials. The right provider will prioritize craftsmanship, transparency, and long-term protection over quick fixes and low-cost shortcuts.

What questions should customers think through before talking to professionals about their project?

Before speaking with a roofing professional, homeowners should consider their main concerns, whether it's storm damage, leaks, or the need for a full replacement. Having a general idea of their budget, desired materials, and long-term goals can help guide the conversation. It’s also important to think about potential insurance savings, warranty options, and any HOA or permit requirements that may apply. A reputable contractor should be able to walk through these details, but having a clear understanding of expectations will make the process smoother and ensure the best solution for their home.