Carolina Trophy Roofs - voted"Best Roofer Near Me"

Serves Goldsboro, NC

35244

Hired 16 times

45 employees

10 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Next Service

Credentials

Background Check

Carl Brock
Completed on 2/8/2024

Introduction

^^Complimentary Roof Inspections and Leak Tarping^^ Hi there! Looks like you are in need of a pro. You've come to the right place. We have decades of experience and quality craftsmanship. Allow us to guide you through your next project and give you a safe, affordable, and satisfying experience. Our team takes pride in our work. We use the highest quality of materials and labor and keep our prices down by staying efficient and minimizing waste. Yes, we are insured. Yes, all of our work is backed by our platinum warranty. You can count on us to be punctual, comprehensive, and transparent in all that we do. Whether you need Roof, Gutter, Siding, Decking, Fascia, Windows, Flooring and more repaired or replaced, no job is too small or too large. It is our pleasure and we sincerely appreciate you choosing us to take care of your upcoming project. You have our word that we will earn your business the way it should be.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We are very efficient with low overhead, and experts in miminizing waste to which keeps our prices affordable for everyone.

What is your typical process for working with a new customer?

Set up a complimentary inspection. Document the proposed job with photos and measurements. Then go over options and assist in choosing the right action to meet the customer's wants and needs.

What education and/or training do you have that relates to your work?

In our company, we have members with training and certification in Residential and Commercial Contracting, OSHA Compliance, Health and Safety, Roofing, Gutters, Siding, Flooring, Painting, and more.

How did you get started doing this type of work?

We are a family business. Each of the family members started in different industries of construction and came together as a family unit to create a company that fulfilled the shortcomings we saw in each of our personal experiences in the industry.

What types of customers have you worked with?

Homeowners, HOAs, Commercial, Hotels, Builders, Realestate Agents, Investors, etc. Houses, Mobile Homes, Mansions, Churches, Daycares, Hospitals, Retirement Facilities, and more.

Describe a recent project you are fond of. How long did it take?

One of the coolest was a multifaceted dome house. The home had sustained wind damage. We assisted in filing the claim. Insurance approved a full replacement. We upgraded customer to a better shingle, replaced bad plywood. And had the job done in half a day.

What advice would you give a customer looking to hire a provider in your area of work?

Look for someone who is insured. But also who is comprehensive in identifying the unforseen and thorough in explaining the process. Great communication is one of the most important factors in these types of relationships.

What questions should customers think through before talking to professionals about their project?

What can we do to make you happy as a customer and fulfill your requirements?