Level Up Improvement

Serves Royal Oak, MI

35244

Hired 18 times

15 employees

2 years in business

Not yet available

5.0

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

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Credentials

License

License Holder: Brandon Parsons 
License Type: Residential Builder – Company (MI) 
License number: #262300824 
License verified on 6/22/2024 
Valid through 5/31/2026 
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License

License Holder: Brandon Parsons 
License Type: Residential Builder – Individual (MI) 
License number: #242300246 
License verified on 5/4/2023 
Valid through 6/1/2026 
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Background Check

Brandon Parsons 
Completed on 3/23/2023 

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Introduction

At Level Up Improvement, our focus is quality and customer satisfaction. Why Choose Level Up Improvement? At Level Up Improvement, we pride ourselves on being Select Certified Roofers with CertainTeed—an elite status achieved by less than 1% of roofers nationwide. This certification means we offer full factory-backed warranties, ensuring top-quality workmanship and peace of mind for our customers. With over 20 years of experience in the remodeling industry, our expertise spans roofing, siding, windows, insulation, and restoration. Our commitment to excellent customer service has earned us 5-star ratings across the board. As a local, family-owned business, we are large enough to serve all your needs but small enough to provide personalized, caring service. Choose Level Up Improvement for your next project and experience the difference of working with true professionals dedicated to exceeding your expectations.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We strive to keep our prices competitive. Unlike large companies, we don't have massive advertising budgets, franchise fees, etc. We can offer better pricing, and far better service than our larger competitors.

What is your typical process for working with a new customer?

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First, we schedule the initial consultation/inspection. Then, we make an assessment and provide recommendations. We provide a no-pressure free estimate on any recommended repairs. After this, we schedule the work to be done, and once it's complete, we do a final inspection.

What education and/or training do you have that relates to your work?

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We are certified mold inspectors/remediators with MICRO, and a certified home inspector with InterNACHI. Level Up's owner, Brandon, is also a Journeymen Carpenter and licensed builder in Michigan, with over 20 years experience in residential remodeling.

How did you get started doing this type of work?

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After seeing the negative effects of poor indoor air quality, and the harms that mold causes, we are very passionate to both educate and help folks fix their homes the right way.

What types of customers have you worked with?

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We work with both commercial and residential home/building owners, as well as property managers, insurance agents, and realtors.

Describe a recent project you are fond of. How long did it take?

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We remediated mold growing in 2 bedroom walls caused by a roof leak. First we fixed the water leak, then we removed the mold, tested for safety, and replaced the insulation and drywall. This project took about 1 week from start to finish.

What advice would you give a customer looking to hire a provider in your area of work?

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Make sure whoever you hire is certified to do the work. Michigan has no regulations on mold removal, so, it is crucial to ask about certification/training.

What questions should customers think through before talking to professionals about their project?

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Will the work be done safely? Will the home or effected areas be tested to make sure they are safe to occupy after remediation? Has the cause of the mold been addressed to make sure the problem won't return?

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