BLACK LADDER GROUP

Serves Watertown, MA

35244

Hired 31 times

5 employees

10 years in business

Not yet available

5.0

This pro accepts payments via Cash, Check, Credit card, Stripe, Venmo, and Zelle.

Next Service

Hours

Sun 6:00 am - 8:00 pm

Mon 6:00 am - 8:00 pm

Tues 6:00 am - 8:00 pm

Wed 6:00 am - 8:00 pm

Thurs 6:00 am - 8:00 pm

Fri 6:00 am - 8:00 pm

Sat Closed

Credentials

Background Check

Luccas Ferreira
Completed on 5/13/2022

Introduction

We are a family owned business committed to giving you peace of mind that reliable professionals are handling your projects. Delivering the best roofing, skylight, and gutter services.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We can assure you that our services and products offer advantages you won’t find in a lower-cost alternative. Let’s work together to make sure you get a quality product that best meets your needs. We do offer discounts for first responders, veterans, teachers and for referrals.

What is your typical process for working with a new customer?

Our process is simple and hassle-free. 1. Schedule an assessment 2. Meet with you to discuss the project 3. Provide you with a FREE estimate 4. Work with your schedule to get the project done 5. Make sure you are satisfied

What education and/or training do you have that relates to your work?

Our team is composed of several roofing, general contractor, and architectural professionals that are willing to work with your needs.

What types of customers have you worked with?

We work alongside residential, commercial, and other contractor professionals.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure that you are getting quality material along with quality service. Roofing and skylights are not cheap when it's done right. So be aware of estimates that are "too good to be true" Let us take you and your investment on the right path.

What questions should customers think through before talking to professionals about their project?

1. Do you have proper licensing and certification? Insurance? Workers’ Comp? Please show me proof of these things. 2. How local is your business? 3. What past customers can I talk to? (referrals) 4. When would you be able to schedule my job? 5. Is a building permit required for my project, and if so, will you be pulling one? 6. What steps do you take for the safety of your workers? 7. What steps do you take to ensure the safety of my home and my family?