FRS Roofing + Gutters

Serves Medford, MA

35244

Hired 78 times

15 employees

25 years in business

Not yet available

4.7

This pro accepts payments via Cash, Check, Credit card, PayPal, and Square cash app.

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Credentials

Background Check

Moacir Filho 
Completed on 2/19/2020 

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Introduction

Since the year 2000, FRS Roofing + Gutters has been built on integrity and word-of-mouth. Our attitude and focus from the office professionals, sales staff and to the installers is to go the extra mile to do a great job and leave the customer with an awesome experience. Homeowners experience a sense of long-term commitment – not just at the time of the installation, but also when an issue with their roof might arise. Like our residential customers, builders and contractors have come to trust FRS Roofing with their projects. “Leave it to FRS” – “no worries now”; are common sentiments among builders when they have handed off their roofing needs to FRS. They are confident and don’t have to worry or think twice about the job being done correctly. FRS is an Owens Corning Roofing Preferred Contractor. And as such we follow their guidelines: Carries at least $1M in general liability insurance Good standing with the Better Business Bureau® Passes a Dun & Bradstreet® credit analysis Meets standards with National Finance Companies

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We have a no hassle policy with no back and forth. Also, no hidden fees or push for unnecessary extra work during the project.

What is your typical process for working with a new customer?

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We schedule a consultant to meet the customer and offer a free assessment usually giving a price and conditions for payment on the spot!

What education and/or training do you have that relates to your work?

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We are certified by Owens Corning and OSHA. Our team attends to a minumum of 90 hours per year (average) on technologies, procedures, materials and related topics

How did you get started doing this type of work?

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25 years ago

What types of customers have you worked with?

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95% residential customers. Homeowners and also condo associations.

What advice would you give a customer looking to hire a provider in your area of work?

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Please check the reviews, background, time in business insurance and other related information. According to the BBB 80% of consumers that took the lowest bid had major problems on their projects!

What questions should customers think through before talking to professionals about their project?

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Is this company reliable? Do they work with TOP materials? What warranty they offer?

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