Protek Roofing, Heating, & Air

Serves Safety Harbor, FL

35244

Hired 811 times

43 employees

6 years in business

$89/service call

4.6

This pro accepts payments via Cash, Check, Credit card, and PayPal.

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Credentials

License

License Holder: Anthony Jaramillo
License Type: Certified Roofing Contractor (FL)
License number: #CCC1333258
License verified on 8/31/2024
Valid through 9/1/2026
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Background Check

Anthony Jaramillo
Completed on 3/15/2024

Introduction

Protek Roofing, Heating, Air & Solar was established with these simple goals in mind: Integrity, world class customer service, exceptional craftsmanship, and setting the industry standard in communication. We believe we owe our success to the way we treat both our customers and team members, with honesty, fairness, and respect. From the moment you first call Protek Roofing, Heating & Air you will find that these goals make up the fabric of our company. We will go the extra mile, every time, to maintain the community’s trust. We look forward to the opportunity to Protek your property and your loved ones. This month we are offering $89 full system tune ups with FREE duct inspection. We also are currently offering FREE Air Quality tests for your home to ensure the air you breathe is free of contaminants.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is up front, and honest, we are not about being the cheapest, but making sure we have the highest quality work and the job gets done correctly. We stand behind all of our work and make sure you’re 100% satisfied. We also offer seasonal discounts to save you money while getting the most value.

What is your typical process for working with a new customer?

Our typical process includes a call to our office, where Heather will set you up in our system for an appointment with one of our techs. After that you will receive a call and text from the technician on the way with an ETA, when we arrive our tech will be polite, clean up after themselves, perform the service requested and be on our way!

What education and/or training do you have that relates to your work?

We carry an HVAC license as well as our techs are NATE and EPA certified, and perform ongoing training at our office and distributor to make sure we are up to date with all new technology and our skills are top notch.

How did you get started doing this type of work?

I am a Florida licensed AC contractor with over 10 years in the HVAC industry, from parts and supplies to service in the field. I grew up in the industry with my father, who worked with carrier enterprise for 20+ years. Growing up in the trade, I became familiar with HVAC equipment and service early on working at carrier enterprise. My passion and dedication to the trade created a vision of a company combining expertise, education, and customer service for the best overall experience. Specializing in diagnostics, service and installation applications, my experience in the field as a technician is what helps me best manage and relate to the team in real world scenarios

What types of customers have you worked with?

After servicing over 2000+ customers I feel we have run into just about every type!

Describe a recent project you are fond of. How long did it take?

Recently did a large HVAC duct system at a customers house in which we removed their entire duct system that was covered in growth and bacteria, replaced it with new properly sealed ductwork and installed an air purifier. I received a call regarding health improvements as well as a massively lower electric bill. Project took two days to complete.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure they are Licensed and have well trained techs that can properly handle HVAC issues. Not all tech are created equal and having knowledgeable techs can save you tons of money down the road from improperly installed/repaired equipment.

What questions should customers think through before talking to professionals about their project?

I would think about the time you plan on staying in a home, HVAC repairs can be costly and decisions can be determined on what your plans are in the future.