Golden Spike Roofing

Repair Cost Minimum Charge: $450.00 - This is our minimum repair charge to have the crew come out to do the most minimal repair that may be necessary on a roof (Includes trip/travel, insurance, workman's comp, etc.). - These repairs include cleaning gutters/downspouts (Does NOT include sealing up ALL inside/outside corners, end caps, or outlets), sealing up flashings, pipe jacks, vents, skylights, exposed nail points, etc. Customers should be aware that our repair pricing depends on roof pitch, height, safety issues/consideration, and roofing material. We calculate the total labor/material charges and apply our company mark-up to obtain our final repair amount. We offer a 5% military OR senior discount on our repairs. Our $450.00 minimum is included in our total repair costs when providing a new repair estimate.

When our office receives the lead via phone/internet, the customers information is passed to the Service and Repair Manager (Jon Vaughn), who then contacts the customer within 24-hours from the time the request was received. Upon contact with the customer, he obtains the necessary details regarding the call, leak issues, repair requests, etc. We then set an inspection appointment for a date/time that works for both us and the customer. Upon initial inspection, we diagnose the issue, seal/tarp any possible leak issues that could continue, and provide a repair estimate within 48 hours from time of inspection for any/all necessary repairs. Once we receive approval to move forward with the repairs, we upload the customer into our system and enter their work order into our repair schedule. The customer is notified the Friday prior to the day/week they are scheduled.

I became the Service and Repair Manager after years of working directly with crews doing roof replacements, teams doing roof repairs, companies removing/replacing gutters/downspouts, contractors removing/replacing windows, and working with siding and painting crews. I've been the Service and Repair Manager at Golden Spike Roofing going on 7 years now. Between myself and our repair technicians, we have over 30 years in the roofing industry. - Jon Vaughn, Service and Repair Manager

I got started in this industry working alongside my Uncle, David Vaughn (Senior PM with GSR), who personally took me under his wing and mentored me to learn the ins and outs of the entire roofing industry. - Jon Vaughn, Service and Repair Manager

We've worked with a wide array of customers over the years, ranging from your every-day blue-collar people, all the way up to highly appointed officials in a multitude of careers/professions. Golden Spike Roofing does not discriminate, stereotype, etc. - any/all customers we receive are shown the same consideration and care as the last.

One of my most interesting/proudest projects I've had the pleasure of being part of was a large condominium project in Evergreen with Homestead at Hiwan Hills. I had done some sealing/caulking repairs for the HOA to stop/prevent leak issues, and after enduring a massive hailstorm, they asked me to come out and inspect for damages. This resulted in a FULL overhaul of the entire complex, which included roofing, gutters, painting, windows, siding, decks, and stairwells. This is one of the largest projects I've been a part of and it was a very proud moment to see an entire complex be completely renovated and brought back to life! - Jon Vaughn, Service and Repair Manager

I would advise that you DO YOU RESEARCH. Take your time researching a company's credibility, years in the industry, the personnel, and the reviews from previous customers. I always tell my customers "Any Joe-Schmo, Chuck-In-A-Truck, or Stan-In-A-Van can get on your roof with a tube of silicone/caulk and "fix" your problem. Hire the right contractor like Golden Spike Roofing who will handle your project with honest care and professionalism." We believe in 'leaving them better than you found them' and to 'treat their home as your own.' - Jon Vaughn, Service and Repair Manager