Platinum Roofing and Retro-Fit

Serves Dana Point, CA

35244

Hired 3 times

20 employees

28 years in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun 9:00 am - 5:00 pm
Mon 8:00 am - 7:00 pm
Tues 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thurs 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 9:00 am - 5:00 pm

Credentials

License

License Holder: Pogos Yedalyan 
License Type: C39 - Roofing Contractor (CA) 
License number: #1118638 
License verified on 11/24/2024 
Valid through 3/31/2026 
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Background Check

Pogos Yedalyan 
Completed on 11/22/2024 

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Introduction

*Offering 25% Discount On All Services. *Senior Citizen Discount. *Military / Veteran Discount *First Responder Discount *Highest Rated Roofing Company. *Best Roofing Company Award *Outstanding Customer Service Award *Innovation in Roofing Award *Safety Excellence Award *Environmental Stewardship Award Platinum Roofing & Retro-Fit, a family-owned and operated business, proudly serves all California communities. With over 25 years of industry leadership, we are known for excellence, reliability, and customer satisfaction. Our team excels in delivering superior residential and commercial roofing, emphasizing quality and craftsmanship. We use the finest materials and a customer-centric approach to create roofs that blend functionality with aesthetic appeal, tailored to individual needs. Offering flexible financing options and numerous promotions, we make roofing projects more affordable. Discover the difference with Platinum Roofing & Retro-Fit—a trusted partner in roofing solutions right in your community

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Here at Platinum Roofing And Retro-Fit, we believe in full transparency when it comes to our pricing, ensuring that you receive the best value for your roofing project. Here's what you can expect: Free, No-Obligation Estimates: We provide free, detailed estimates for all roofing services. Our team will assess your needs, explain the options available, and give you a clear, written estimate with no hidden fees. Competitive Pricing: Our rates are designed to be competitive within the industry, reflecting the high quality of materials and workmanship we provide. We work with trusted suppliers to source premium materials at the best prices, passing those savings on to you. Discounts and Financing: We offer seasonal promotions and discounts for new customers, as well as special deals for referrals, seniors and military service members. Additionally, we provide flexible financing options to make your roofing project more affordable, with easy-to-understand terms. Quality You Can Trust: Our pricing reflects our commitment to high-quality work and customer satisfaction. While we may not always be the lowest price, we guarantee that you’re paying for long-lasting results, exceptional craftsmanship, and service that goes above and beyond. We want you to feel confident in your decision to work with us, knowing that our pricing is fair, transparent, and backed by a reputation for quality. If you have any questions about costs, we’re here to provide clarity and ensure you’re fully informed at every step.

What is your typical process for working with a new customer?

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Here at Platinum Roofing And Retro-Fit, we pride ourselves on delivering a smooth and stress-free experience for every customer, from the initial consultation through to project completion. Here’s what you can expect when working with us: Initial Consultation and Assessment: The first step is to schedule a free, no-obligation consultation. During this visit, one of our experienced roofing specialists will assess your property, listen to your needs, and inspect the roof to identify any issues. We’ll take the time to discuss your goals and provide recommendations based on your budget, preferences, and the condition of your roof. Customized Estimate: After the assessment, we’ll provide you with a detailed, written estimate that includes all aspects of the project—materials, labor, timelines, and any other factors specific to your roof. We’ll also discuss your options, so you can make an informed decision about which solution best fits your needs. Planning and Scheduling: Once you’ve approved the estimate, we’ll set a start date and prepare for the project. We’ll keep you informed about the timeline and any preparations you may need to make. Our team will arrive on time, ready to begin the work, and we will keep you updated throughout the project. Professional Installation or Repair: Our skilled crew will carry out the work according to the agreed-upon plan, using high-quality materials and industry-leading techniques. We ensure minimal disruption to your daily routine and prioritize safety at all times. Inspection and Walkthrough: After the work is completed, we’ll conduct a thorough inspection to ensure everything meets our high standards. We’ll walk you through the finished project, answering any questions you may have and making sure you’re completely satisfied with the results. Post-Project Support and Warranty: Our commitment to you doesn’t end when the job is finished. We stand behind our work with a comprehensive warranty, and we are always available for any follow-up questions or future maintenance needs. If you ever need assistance, you can count on us to be there. Throughout the entire process, we’re dedicated to providing clear communication, professionalism, and exceptional service. Our goal is to make your roofing experience as easy and hassle-free as possible, while ensuring you get a durable, high-quality roof that enhances the value and protection of your home.

What education and/or training do you have that relates to your work?

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Here at Platinum Roofing And Retro-Fit, we prioritize expertise, continuous learning, and industry certifications to ensure the highest level of professionalism and quality in every roofing project we undertake. Here’s a look at the education and training that our team brings to the table: Certified Roofing Professionals: Our team members are trained and certified. These certifications ensure that we are up-to-date on the latest industry best practices, building codes, and safety standards. Hands-On Experience: In addition to formal training, all our roofers undergo extensive hands-on experience. From apprenticeships to years of on-the-job training, each team member has practical experience working on various types of roofing systems—residential, commercial, and specialty roofs. This ensures that they are capable of handling projects of all complexities. Manufacturer-Specific Training: We work with top roofing material manufacturers, and our team participates in manufacturer-specific training programs to ensure proper installation and warranty compliance for their products. Whether it’s asphalt shingles, metal roofing, or flat roof systems, we know how to install them to meet or exceed manufacturer specifications. Ongoing Education and Safety: Roofing is a field that requires constant learning, especially as materials and techniques evolve. We regularly attend workshops, seminars, and training sessions to stay current with new technologies, materials, and industry trends. Additionally, we prioritize safety training for all our crew members, including OSHA (Occupational Safety and Health Administration) certification, to ensure the highest safety standards on every job. Project Management and Customer Service: Our leadership team includes individuals with extensive experience in project management and customer relations. They are trained to oversee projects from start to finish, ensuring smooth communication, timely completion, and a seamless customer experience. By combining formal education, hands-on experience, and a commitment to ongoing professional development, we are equipped to handle any roofing challenge with expertise, precision, and care. Our goal is to provide our customers with not just a roof, but the assurance that it is installed by skilled, well-trained professionals.

How did you get started doing this type of work?

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Here at Platinum Roofing And Retro-Fit, our roots in the roofing industry go back several decades, starting with Paul’s grandfathers, who both had a deep passion for quality craftsmanship and a commitment to providing exceptional roofing services. The family tradition began when they founded the company, dedicating themselves to building strong, reliable roofs that would stand the test of time. Their hard work, integrity, and focus on customer satisfaction helped establish a reputation for excellence in our community. As the business grew, Paul, the grandson, took on an active role in the company. Learning the trade from both of his grandfathers, Paul not only gained hands-on experience in every aspect of roofing but also embraced the values they instilled—values that continue to guide the business to this day. Now, as the owner, Paul continues the family legacy of hard work, dedication, and treating every customer like part of the family. Here at Platinum Roofing And Retro-Fit, we are proud to be a family-owned and operated business. From day one, we have maintained the core principles that have been passed down through the generations—quality work, integrity, and personal care. Our team, many of whom are like extended family, shares the same commitment to making sure our customers receive the best service and craftsmanship possible. Whether you're a new customer or have been with us for years, you can expect to be treated with the respect and care that comes from being a part of our family. We believe that roofing isn't just about installing or repairing a roof; it's about building trust and relationships that last. Our legacy is built on the foundation of treating our employees, our customers, and our community like family, and we’re committed to upholding that tradition with every project we take on.

What types of customers have you worked with?

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Here at Platinum Roofing And Retro-Fit, we’ve had the privilege of working with a diverse range of customers, and our experience spans both residential and commercial roofing projects. Whether it’s a homeowner looking to replace an aging roof or a business in need of a durable, long-lasting solution, we are committed to delivering the same high level of quality and care for every customer. Here are some of the types of customers we’ve worked with: Homeowners: From first-time homebuyers to seasoned property owners, we’ve helped countless homeowners protect their homes with high-quality roof installations, repairs, and replacements. We understand that your home is one of your biggest investments, so we take great pride in offering solutions that enhance curb appeal, energy efficiency, and long-term durability. Real Estate Agents & Property Managers: We regularly collaborate with real estate professionals and property managers who need reliable roofing solutions for their clients. Whether it’s preparing a home for sale, addressing emergency repairs, or maintaining multiple rental properties, we’ve built strong relationships with professionals who trust us to get the job done right. Commercial Businesses: We’ve worked with a wide variety of businesses—from small retail stores and office buildings to larger commercial complexes. Our team is experienced in handling the unique requirements of commercial roofing projects, including flat roofs, multi-story buildings, and installations that comply with local building codes and regulations. We understand that minimizing downtime and disruption is critical to businesses, so we work efficiently to meet your needs. Industrial Clients: We’ve also worked with industrial facilities, including warehouses, manufacturing plants, and distribution centers, where durability and safety are top priorities. We have experience with more complex roofing systems that require specialized knowledge, such as modified bitumen, TPO, and EPDM roofs, ensuring they are installed or repaired to withstand harsh environments. Community and Nonprofit Organizations: We are proud to have partnered with local community centers, schools, and nonprofit organizations, offering affordable roofing services to help these institutions maintain safe and functional buildings. We value our community and are committed to giving back through these meaningful partnerships. Custom and Luxury Homes: For clients with custom or luxury homes, we offer specialized roofing solutions that require attention to detail and high-end materials. Whether it's a custom tile roof, slate roof, or a unique design, we work closely with homeowners and architects to create roofing systems that complement the aesthetic and structural needs of the property. No matter the size or scope of the project, we approach every job with the same commitment to quality, safety, and customer satisfaction. We treat every customer like family, and we’re proud to have earned the trust of so many individuals and businesses throughout the years.

Describe a recent project you are fond of. How long did it take?

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One recent project that we’re particularly proud of was a full roof replacement for a historic home in the heart of our community. The home, built in the early 1900s, had a beautiful but aging slate roof that had started to show signs of wear, including leaks and missing tiles. The homeowners, who were passionate about preserving the home's original character, wanted to replace the roof with the same high-quality materials, but with modern updates for improved durability and energy efficiency. This project was special for us because it allowed us to blend our expertise in traditional roofing with modern technology, ensuring that the new roof would honor the home’s historical charm while providing the protection and performance of a modern roofing system. We used high-quality synthetic slate materials, which have the appearance of traditional slate but are more lightweight and durable, perfect for the home’s age and structure. The project took approximately two weeks to complete. The timeline was influenced by the complexity of the roof’s design and the need for careful removal and disposal of the old slate tiles. We also had to ensure that the new materials matched the home’s aesthetic and integrated seamlessly with its architecture, which required precise attention to detail. Throughout the project, we worked closely with the homeowners to ensure they were happy with every step, from selecting the materials to the final inspection. The homeowners were thrilled with the result—an authentic-looking roof that not only preserved the beauty of their home but also gave them peace of mind for many years to come. This project stands out to us because it was a perfect example of how we can combine craftsmanship, customer care, and modern roofing solutions to create lasting value for our clients. It also reinforced our commitment to treating each project with the same attention to detail, regardless of size or complexity, and making sure that our customers are completely satisfied with the finished product.

What advice would you give a customer looking to hire a provider in your area of work?

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When hiring a roofing provider, it’s important to choose a company you can trust to deliver quality work and exceptional service. Here are some key pieces of advice to help guide your decision: Check for Proper Licensing and Insurance: Always make sure the company is fully licensed and insured. This protects both you and the crew in case of accidents or damage during the project. A reputable company will have no problem providing proof of insurance and licenses. Look for Experience and Specialization: Experience matters when it comes to roofing. Choose a provider with a solid track record of successfully completing projects similar to yours. Specialized knowledge of roofing materials, installation techniques, and local building codes is also critical for ensuring a job well done. Read Reviews and Ask for References: Do your homework by reading online reviews and asking the company for references. This gives you insight into their reputation and how they’ve handled past projects. Honest feedback from previous customers is invaluable in gauging the reliability and quality of their work. Get Multiple Estimates and Compare: It’s always a good idea to get at least three estimates before making a decision. While pricing is important, make sure to consider the quality of materials, the scope of work, and the overall reputation of the company. The lowest price isn’t always the best deal if it means cutting corners. Ensure Clear Communication: A good roofing company should be easy to communicate with, answer your questions, and provide a detailed, written estimate. Make sure you feel comfortable discussing your needs, and that they are responsive to your concerns. Clear communication sets the stage for a smooth, successful project. Choose a Company with a Strong Warranty: A solid warranty reflects the company’s confidence in its work and the quality of materials used. Make sure you understand the terms of the warranty, including what it covers and for how long, before you commit. Consider Their Reputation in the Community: A company that has been in business for several years, especially with strong local ties, is often a good indicator of reliability. Look for a provider that has built a reputation for quality and trustworthiness within the community. Here at Platinum Roofing And Retro-Fit, we believe in providing transparent, reliable service, and we are always happy to answer any questions you may have. When you choose us, you can rest assured that you’re working with a dedicated team that treats every project with the care and respect it deserves.

What questions should customers think through before talking to professionals about their project?

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Before speaking with roofing professionals, it’s helpful to have a clear understanding of your project’s needs and goals. Here are some important questions customers should think through to ensure a smooth, productive conversation: What is my budget? Have a general idea of how much you’re willing to spend. Understanding your budget will help roofing professionals suggest suitable materials and options that fit within your financial plan. What is the condition of my current roof? Take note of any visible issues with your roof, such as leaks, missing shingles, or damaged flashing. The roofing professional will likely want to know if there are any specific problems you're concerned about, which can affect the scope of the project. Do I need a full replacement or just repairs? If your roof is aging or damaged, consider whether it needs a full replacement or if it can be repaired. This decision will affect both the cost and the timeline of the project. What type of roofing material do I prefer? Think about the materials you’d like to use (asphalt shingles, metal, tile, etc.), or if you’re open to recommendations based on durability, energy efficiency, and style preferences. What is the timeline for this project? Determine if you have a specific timeline in mind—such as needing the roof completed before winter or an upcoming event. A professional will need to know your schedule to assess whether it’s feasible. How long do I plan to stay in my home? If you're planning to sell your home soon, you may want a roofing solution that boosts curb appeal and increases resale value. If it's your forever home, you might prioritize longevity and durability in the materials and installation. What are my warranty and maintenance needs? Understand what warranties are available for the materials and installation. Additionally, ask if the company offers any maintenance services or tips for extending the life of your roof. Are there any specific design preferences or concerns? If your home has a unique design or if you have particular aesthetic preferences (such as a color or texture of shingles), it’s good to discuss these upfront. Are there any local building codes or HOA regulations to consider? If you live in an area with strict building codes or belong to a homeowners association (HOA), you may need to choose materials or designs that comply with those regulations. By thinking through these questions, you’ll be better prepared to communicate your needs clearly to the roofing professionals, ensuring they can provide the best recommendations and solutions for your project. Here at Platinum Roofing And Retro-Fit, we’re happy to guide you through this process, answer any questions, and help you make the best decisions for your roofing needs.

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