Zoom Drain of Washington

Serves , WA

35244

Hired 4 times

4 employees

1 year in business

Not yet available

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Google Pay.

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Credentials

License

License Holder: Marvin Bock
License Type: Construction Contractor (WA)
License number: #ZOOMDDW763L6
License verified on 8/9/2024
Valid through 7/7/2026
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Background Check

Marvin Bock
Completed on 7/9/2024

Introduction

ZOOM DRAIN® is proud to be recognized for providing the most reliable drain and sewer services. Whether you own a home, business, or manage someone else's we have the knowledge and tools to get the job done right the first time. **THUMBTACK SPECIAL- Since we are new on Thumbtack and would love to get more feedback, we are offering a 10% discount for all our Thumbtack customers (NOTE: we wanted to give free rides in our Super Service Truck, but our insurance company didn't like that idea).

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We only do drain and sewer service work. We offer flat rate competitive pricing so that you can be assured that we are there to solve the issue you called us for.

What is your typical process for working with a new customer?

We want to earn your long-term trust, not a quick sale. Every situation is a bit unique. Our technicians will arrive on-site, evaluate what it will take to fix your problem, and provide options that gets you flowing again within your budget.

What education and/or training do you have that relates to your work?

Zoom Drain uses the latest training curriculum to ensure that all of our technicians are trained on the latest technologies and safety practices.

How did you get started doing this type of work?

We saw a need for a reliable, reputable drain service provider that is just as passionate about its customers as it is about its employees. Zoom Drain is a great place to start your career.

What types of customers have you worked with?

Residential, Residential Property Managers, Facility Managers, Restaurant Owners, and other contractors.

Describe a recent project you are fond of. How long did it take?

We had a large retirement home call in a bit of a panic after hours because their kitchen sinks were not draining. Chefs couldn't cook and residents couldn't eat. We arrived within 90 minutes in our Super Service Truck. We let those drains know who was boss before riding off into the sunset with happy residents waving us goodbye (OK, they didn't really wave us goodbye, but the facility manager was dang happy to finally go home after a long day and residents looked forward to an evening meal).

What advice would you give a customer looking to hire a provider in your area of work?

If the advertised price for a service seems too good to be true, it probably is.

What questions should customers think through before talking to professionals about their project?

How old is the home (homes over 50 years old will often have drains that are deteriorating)? Do you use liquid drain cleaners (pipes don't like that stuff, consider an inspection)?