JBG Plumbing & Water Heater Services

Serves , WA

35244

Hired 56 times

Not yet available

17 years in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Josh Gerstle
Completed on 1/3/2022

Introduction

JBG Plumbing & Water Heater Services pride ourselves with honesty, professionalism, & Uncompromising integrity, You are not just getting the most knowledgeable plumbers but your getting a trusted friend with JBG! We Love our customers here at JBG Plumbing & Water Heater Services, We look forward to meeting and dealing with long time & new customers daily. We enjoy traveling to new jobs everyday & value our workmanship.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

At JBG Plumbing & Water Heater Services we charge hourly plus materials along with flat rates for particular projects if requested. Whether we charge our common hourly rate or flat rate you can rest assured that here at JBG Plumbing our prices are fair and competitive. JBG Plumbing aims to complete each project in an efficient and timely manner.

What is your typical process for working with a new customer?

We Introduce ourselves to the customer, We Go over the project in detail so the customer is aware of everything we are installing or re-configuring, We discuss pricing and once we come to an agreement we start the project and finish the project.

What education and/or training do you have that relates to your work?

2 Years at Trade tech institute for plan reading & business. California Master Licensed Plumber. Washington Journeyman Plumber.

How did you get started doing this type of work?

My uncle has been in the business for 40 years, I started out learning the trade from him, He taught me a lot about the business part of running a plumbing company, Most important how to please the customers, We are a family owned company!

What types of customers have you worked with?

Here at JBG Plumbing & Water Heater Services we have worked with all different types of personalities, Our main goal is to make SURE the customer is happy once we leave, We Value our customers business and strive to make sure we keep our customers for years to come.

Describe a recent project you are fond of. How long did it take?

Here at JBG Plumbing & Water Heater Services we do it all! From small jobs like changing a washer for a faucet that won't stop dripping💧to large remodels & Ground up homes being built 🏠 We will provide the most quality plumbing service around. We take pride in our work and it shows, Each job/project we do here at JBG Plumbing we are fond of!!

What advice would you give a customer looking to hire a provider in your area of work?

Our advice at JBG would be to make sure that the contractor will treat them fairly and complete the work in a timely fashion. When JBG Plumbing says they are going to be there, We make sure we show up on time and with a smile!

What questions should customers think through before talking to professionals about their project?

Experience and availability!