Prime Plumbing

Serves Spanish Fork, UT

35244

Hired 2 times

1 employee

3 years in business

$225-$560

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Square cash app.

Next Service

Hours

Sun Closed

Mon 9:00 am - 2:00 pm

Tues 9:00 am - 2:00 pm

Wed 9:00 am - 2:00 pm

Thurs 9:00 am - 2:00 pm

Fri 9:00 am - 2:00 pm

Sat Closed

Credentials

Background Check

Jayden Black
Completed on 7/14/2023

Introduction

We are locally owned and operated. Customer satisfaction is our top priority. We are drug free and have no criminal background. We understand our customer’s homes are an investment and we don’t take that lightly. We always make sure to wear shoe covers when entering the home. We provide upfront options and pricing. We don’t start working until the customer has selected an option and knows exactly what work is to be performed. Once the work has been completed, we always clean up and leave the area better than we found it.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We aren’t the cheapest. Cheap work leads to call backs and no warranties. We charge what we do because it allows us to provide the best service possible for our customers.

What is your typical process for working with a new customer?

After the job is booked, we send a text when we are about 15 minutes away from the customer’s home. When we show up, we slip on our shoe covers and ask the customer to explain their plumbing issue. We then diagnose it and provide the customer with 3 options with upfront pricing that solve their plumbing problem. The customer selects an option and we complete the work. Once the work is completed we leave the area cleaner than we found it. We then bill the customer on the spot and ask for a review.

What education and/or training do you have that relates to your work?

I completed all 4 years of plumbing school. I have done residential plumbing for 8 years and commercial plumbing for 1.5 years.

What advice would you give a customer looking to hire a provider in your area of work?

I would hire them based on how soon they can get to the job, how professional they are, what their warranties are, and if they provide great customer service.