Bumble Bee Plumbing

Serves Cottonwood Heights, UT

35244

Hired 122 times

5 employees

6 years in business

Free service call

4.9

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Next Service

Hours

Sun Closed
Mon 8:00 am - 4:00 pm
Tues 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thurs 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed

Credentials

Background Check

Zachkary Burton 
Completed on 4/5/2022 

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Introduction

Bumble Bee Plumbing takes pride in our bee-like work ethic to build, maintain, and expand your hive. Our No-Gimmicks approach to plumbing provides high quality solutions to fit your schedule, budget, and vision. We look forward to connecting to bring your vision to life!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our prices are based off of fair market value, and we package our options in a flat rate, upfront pricing structure so labor and material are included in one price, this price won’t change unless agreed upon by the customer, our customers love this because, they know exactly what it will cost them, before the work begins. No guessing and worrying!

What is your typical process for working with a new customer?

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We like to introduce ourselves and get to know the customer a bit before starting, it’s always good to break the ice and get to a point where both parties feel relaxed in the moment with each other, then we prefer to have the customer tell us a bit about what is going on for them, in their own words. We explore the issues together, we will educate the customer on how we would go about fixing the issues and give the customer the best options possible to remedying the issues. Once the options and price are agreed upon by the customer and technician, the work can begin.

What education and/or training do you have that relates to your work?

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Trench safety, gas tight installation, tankless water heater installation training, customer service training, licensed plumber, OSHA training.

How did you get started doing this type of work?

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I got started in plumbing as a young boy. My father is and was a plumber growing up so I grew up with wrenches in hand.

What types of customers have you worked with?

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All types, young professionals with no time, single mothers, retired folk, single families and everything in between.

Describe a recent project you are fond of. How long did it take?

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I recently helped a widowed single mother with a few miscellaneous plumbing repairs around her house, she was a nurse on the night shift and I could tell she was feeling very overwhelmed because of these plumbing issues. We got the issues taken care of with out a hiccup. The next day she texted us to let us know how relieved she was the the issues were all taken care of, and that she finally found a plumber she can trust.

What advice would you give a customer looking to hire a provider in your area of work?

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Make sure they are educating you on the what and the why.

What questions should customers think through before talking to professionals about their project?

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What exactly they want out of the experience, cheap, fast bandaid or a permanent fix.

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