Evergreen Valley Home Improvement

Serves San Marcos, TX

35244

Hired 168 times

2 employees

10 years in business

$89/hour

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 9:00 am - 6:00 pm

Tues 9:00 am - 6:00 pm

Wed 9:00 am - 6:00 pm

Thurs 9:00 am - 6:00 pm

Fri 9:00 am - 6:00 pm

Sat Closed

Credentials

Background Check

Matthew Pritchard
Completed on 4/29/2021

Introduction

Welcome to Evergreen Valley Home Improvement, your premier service provider for premium handyman services. With a foundation built on extensive experience and professionalism, we take pride in delivering top-notch solutions for both residential and commercial clientele. At Evergreen Valley Home Improvement, we understand the unique needs of homeowners and businesses alike. Whether it's enhancing the comfort of your residence or maintaining the functionality of your commercial space, our skilled team is here to exceed your expectations. For our residential clientele, we offer a range of services to transform houses into homes. From repairs and renovations to general maintenance, Evergreen Valley Home Improvement is your trusted partner in creating a comfortable and aesthetically pleasing living space. Our commitment to professionalism extends seamlessly to our commercial clientele. We recognize the importance of maintaining a functional and appealing business environment. Evergreen Valley Home Improvement is equipped to handle a variety of projects, ensuring your commercial space remains in optimal condition. Experience the difference with Evergreen Valley Home Improvement — where expertise meets excellence for both residential and commercial clients. Your satisfaction is our priority, and we look forward to bringing your home improvement vision to life, whether it's for your residence or business. With a foundation built on extensive experience and professionalism, we take pride in delivering top-notch solutions for both residential and commercial clientele. Our wide array of services includes: - **Handyman Services:** From general repairs to intricate projects, our skilled team is equipped to handle a diverse range of handyman tasks. - **Pressure Washing:** Restore the beauty of your exteriors with our thorough pressure washing services. - **Door Repairs and Installation:** Enhance the functionality and aesthetics of your space with our expert door repairs and installation. - **Drywall Repairs:** Addressing imperfections and damage, we provide seamless drywall repairs to maintain a polished look in your interiors. - **Appliance Installation and Repairs:** Our professionals are adept at installing and repairing various appliances to keep your home running smoothly. - **Furniture Assembly:** Save time and effort with our efficient furniture assembly services, ensuring your pieces are assembled correctly and securely. - **Storage Solutions:** Maximize your space with our innovative storage solutions tailored to your specific needs. - **Plumbing Fixture Replacement:** Upgrade your plumbing fixtures with our reliable and precise replacement services. - **Electrical Fixture Replacement:** From lights to ceiling fans, we handle the replacement of various electrical fixtures with expertise. - **Fence and Deck Repairs:** Maintain the integrity and appearance of your outdoor spaces with our fence and deck repair services. - **Art and Wall Hangings:** Showcase your style with our art and wall hanging services, ensuring a perfectly curated and secure display. At Evergreen Valley Home Improvement, we combine craftsmanship with efficiency, delivering 5-star service and thorough job completion. Whether you're a homeowner or a business owner, our team is dedicated to bringing your vision to life. Your satisfaction is our priority, and we look forward to transforming your space with our exceptional services. We want to express our appreciation for choosing Evergreen Valley Home Improvement for your handyman and contracting needs. To provide transparency about our business operations, we'd like to inform you that while Thumbtack's service to you is free, professionals like us pay for the opportunity to connect with you through the Thumbtack platform. The lead prices we pay Thumbtack for the opportunity to work with you are as follows: **Leads:** - Less than 2 hours: $16.82 - 2-5 hours: $36.14 - A full day: $47.12 **Instant Booking:** - Less than 2 hours: $50.48 - 2-5 hours: $108.44 - A full day: $141.38 For Leads, we pay the specified price anytime a potential customer reaches out to us, whether we ultimately book the job or not. For Instant Bookings, this is the price we pay anytime a customer directly books our services through Thumbtack. This information is shared with you to maintain transparency and ensure you have a clear understanding of our business dynamics. We remain committed to providing you with top-notch service and exceeding your expectations. **If a customer confirms a same-day booking through Thumbtack but later cancels because they've opted for another professional to arrive earlier on the same day, our cancellation policy dictates that the customer will be invoiced for the lead cost imposed by Thumbtack to the professional, as per the communication initiated by the customer.** Thank you for choosing Evergreen Valley Home Improvement.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

At Evergreen Valley Home Improvement, our pricing structure is transparent and based on an $89 hourly rate with a 2-hour minimum for most projects. We also include billing for one-way drive time, typically averaging around 30 minutes. While this is the standard, we recognize that certain projects are better suited for flat-rate pricing, aligning with our commitment to clarity and 5-star service. For projects billed hourly, we provide estimated times to complete, factoring in both labor time and one-way drive time. This ensures accurate calculations and clear pricing information for our clients. Additionally, we are open to flat-rate pricing for applicable projects, enhancing transparency in our service offerings.

What is your typical process for working with a new customer?

At Evergreen Valley Home Improvement, our comprehensive approach to working with new customers involves the following key elements: 1. **Initial Consultation:** We begin with an initial consultation, which may include an on-site visit for a thorough project assessment, but it is normally not necessary. For this on-site visits, we charge a consultation fee of $120. 2. **Transparent Pricing:** Following the assessment, we provide transparent pricing estimates based on our standard $89 hourly rate with a 2-hour minimum for most projects. Additionally, we include billing for one-way drive time, typically around 30 minutes. Flat-rate pricing is also available for certain projects. 3. **Detailed Proposal:** We present a detailed proposal outlining the project's scope, estimated costs, and any specific terms or conditions. This ensures clear communication and alignment with the client's expectations. 4. **Client Approval:** Once the proposal is reviewed, we seek client approval before commencing work, fostering open communication and agreement on project details. 5. **Project Execution:** Our skilled team proceeds with the project, adhering to the proposed timeline and delivering high-quality workmanship. We prioritize 5-star service and thorough job completion. 6. **Final Inspection and Approval:** After completing the project, we conduct a final inspection with the client to ensure satisfaction. Any concerns are addressed, and we verify that all aspects of the work meet our standards. 7. **Billing and Documentation:** Clear, itemized billing reflecting actual hours worked and any additional charges is provided. The consultation fee is a separate, one-time charge for on-site visits during the initial consultation phase. This comprehensive process is designed to establish trust, clarity, and satisfaction with every new customer engagement at Evergreen Valley Home Improvement.

What education and/or training do you have that relates to your work?

Evergreen Valley Home Improvement is committed to maintaining a high level of expertise and professionalism. Our team members undergo continuous education and training to stay abreast of industry best practices and emerging trends. While specific certifications and qualifications may vary among team members, there are plans in place to pursue a national handyman certification to further enhance our skills and credibility. This dedication to ongoing education ensures that our team is well-equipped to handle a diverse range of projects, providing our clients with reliable and knowledgeable service. If you have specific questions about the qualifications of our team or would like more details on our training initiatives, feel free to ask.

How did you get started doing this type of work?

Evergreen Valley Home Improvement emerged with a vision to excel in the handyman and contracting services industry. The journey began over two decades ago, with the founder gaining experience since the age of 18 by working alongside industry professionals. The business was founded on principles of quality craftsmanship, transparency, and a customer-centric approach. The decision to offer a pricing structure, including an $89 hourly rate with a 2-hour minimum and billing for one-way drive time, reflects a commitment to clarity and fairness. Over the years, the business has evolved to meet the dynamic needs of clients. Plans are in place to expand services to include exterior cleaning, and there is a dedication to pursuing a national handyman certification to elevate qualifications. Evergreen Valley Home Improvement's growth is anchored in the founder's extensive industry experience gained over two decades, coupled with a commitment to continuous improvement. The journey continues with a focus on delivering 5-star service and a personalized touch to clients.

What types of customers have you worked with?

Evergreen Valley Home Improvement has had the privilege of working with a diverse range of customers, including homeowners and businesses seeking high-quality handyman and contracting services. Our clientele encompasses those with various property sizes, from residential homes to commercial establishments. We pride ourselves on providing tailored solutions to meet the unique needs of each customer. Whether it's handling repairs, renovations, or other home improvement projects, our team is dedicated to delivering 5-star service and ensuring thorough job completion. If you have specific inquiries about the types of projects we've undertaken or would like more details about our experience with particular customer needs, please feel free to provide additional information, and we'll be happy to assist further.

Describe a recent project you are fond of. How long did it take?

It is really hard to say which of my projects that I am most fond of since I take great pride in and enjoy all of my projects. However, I would have to say that the projects that I enjoy most are the ones that are the most challenging. When I take on a project like this, I find myself researching and learning everything I need to know before digging in. After completing it, it is one of the most satisfying feelings in the world and always reminds me why I went into business for myself. Although, regardless of the level of difficulty, I always approach each job expecting myself to perform to the highest level of perfection. So, if you want someone who is going to have this kind of mindset with your project, hire Evergreen Valley Home Improvement and we wont steer you wrong.

What advice would you give a customer looking to hire a provider in your area of work?

1. **Define Your Needs:** Clearly outline the scope of your project and identify your specific needs. This will help you communicate effectively with potential professionals. 2. **Check Credentials:** Verify the professional's qualifications, certifications, and licenses. Ensure they have the necessary expertise for your particular project. 3. **Ask for References:** Request references from past clients. This allows you to gauge the professional's track record and the satisfaction of previous customers. 4. **Review Portfolios:** Examine the professional's portfolio or previous work. This gives you a visual representation of their capabilities and the quality of their craftsmanship. 5. **Transparent Pricing:** Seek professionals who provide transparent pricing structures. Understand the hourly rates, any minimums, and additional charges such as drive time to avoid surprises. 6. **Communication is Key:** Choose a professional who communicates effectively. Clear and open communication ensures that expectations are understood and met throughout the project. 7. **Read Reviews:** Check online reviews and testimonials to gather insights into the professional's reputation. This provides an understanding of their reliability and customer satisfaction. 9. **Insurance:** Ensure the professional has insurance coverage. This protects both parties in case of accidents or damage during the project. Customers should conduct thorough research to verify the legitimacy of professionals on the platform and ensure they have the necessary insurance coverage. If you have specific questions or need further advice, feel free to ask.

What questions should customers think through before talking to professionals about their project?

Before hiring a professional in the field of handyman and contracting services, customers should consider the following questions: 1. **What is the Scope of My Project?** - Clearly define the scope of your project, outlining specific details and desired outcomes. 2. **What Qualifications and Credentials Does the Professional Have?** - Verify the professional's qualifications, certifications, licenses, and relevant experience for your specific project. 3. **Can the Professional Provide References?** - Ask for references from past clients to assess the professional's track record and customer satisfaction. 4. **What Does Their Portfolio Reveal?** - Review the professional's portfolio or previous work to gauge the quality of craftsmanship and suitability for your project. 5. **How Transparent is the Pricing Structure?** - Seek clarity on the pricing structure, including hourly rates, minimums, and any additional charges such as drive time. 6. **How Will Communication Be Handled?** - Discuss communication methods and expectations to ensure a smooth and transparent exchange of information throughout the project. 7. **What is the Estimated Timeline for the Project?** - Understand the estimated timeline for project completion and ensure it aligns with your expectations. 8. **Do They Have Insurance Coverage?** - Confirm that the professional has insurance coverage to protect both parties in case of accidents or damage during the project. 9. **What is Their Reputation Based on Reviews?** - Check online reviews and testimonials to gain insights into the professional's reputation, reliability, and customer satisfaction. 10. **Are They a Legitimate Business?** - Verify the legitimacy of the professional's business, ensuring they operate legally and ethically. By addressing these questions, customers can make informed decisions when hiring a professional, ensuring a successful and satisfactory outcome for their home improvement project. If you have specific concerns or need further guidance, feel free to ask.