1-800-Plumber + Air of Northwest San Antonio

Serves San Antonio, TX

35244

Hired 16 times

4 employees

6 years in business

Free service call

4.4

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 7:00 pm

Tues 8:00 am - 7:00 pm

Wed 8:00 am - 7:00 pm

Thurs 8:00 am - 7:00 pm

Fri 8:00 am - 7:00 pm

Sat 9:00 am - 7:00 pm

Credentials

License

License Type: Multi-state National Account - Ask Pro about exact licensing (DC)

Background Check

Barbara Windler
Completed on 4/6/2023

Introduction

Daniel Windler a Marine veteran who has been in the Plumbing/HVAC industry for over 35 years. He built his reputation with a very simple philosophy. offer the very best in professional services that our trade has to offer. He and our Team at 1-800-Plumber + Air will strive to bring the very best experience to solving your Plumbing/HVAC needs. We will accomplish this through honest, professional, dependable, friendly service. A warranty is provided with our work so you can rest assured that it is done right, but if you have any problems, it will be taken care of with no charge to you. We treat our customers like we were working for family by respecting them, their homes, and cleaning up after the work is complete. Our techs are licensed, background checked, and drug free. We love our home and are an integral part of the San Antonio Texas community and it's success.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Prices are determined after we have completed a thorough assessment of the plumbing/HVAC system, issues and needs.

What is your typical process for working with a new customer?

We will conduct a general assessment of the customer's issue, while asking questions to better understand the customer's needs.

What education and/or training do you have that relates to your work?

Our company and employees hold the required Texas state and local required licensing and certifications as per industry standards.

How did you get started doing this type of work?

Daniel has been in the industry for over 35 years.

What types of customers have you worked with?

Residential and Commercial.

Describe a recent project you are fond of. How long did it take?

I recently received a call from a customer who was complaining about not having hot water. Having solved that problem, a second issue arose which was a dishwasher water supply connection leak. After further investigation it was discovered that the kitchen cabinets and walls had water damage. We were able to not only fix the leak but make the client aware of the situation.

What advice would you give a customer looking to hire a provider in your area of work?

I believe the most important factor in choosing a company is to first verify that they have the required state and local trades licenses and are insured. Price should be the last factor in choosing a company because not all companies are created equal.

What questions should customers think through before talking to professionals about their project?

The customer needs to be able to communicate what is wrong, what they are experiencing. This will make it easier when they make the call to allow the service provider to put together a plan to assist them.