JMP Plumbing Services

Serves Garland, TX

35244

Hired 238 times

15 employees

3 years in business

$82/service call

4.9

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat 8:00 am - 5:00 pm

Credentials

License

License Holder: Jillian Pittman
License Type: Plumber - Responsible Master Plumber (RMP) (TX)
License number: #44040
License verified on 1/22/2025
Valid through 11/1/2025
Verify license

Background Check

Jillian Pittman
Completed on 12/14/2023

Introduction

At JMP Plumbing Services, we truly care about our customers and getting the job done right. Jillian is our Responsible Master Plumber and has been in the industry since 2012. As a Woman-owned business in this male dominated industry, we provide nothing less than exceptional service for our valued customers so that our reputation precedes us. We're not happy unless you're happy. Whether you need help with a small leak or a major fix, Jillian's team is equipped to find the right solution for you. We're proud to offer reasonable rates and upfront pricing, and we can't wait to put our experience to work for you. JMP Plumbing Services proudly honors discounts for first responders, military veterans, and Seniors.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We have set our prices in line with other small businesses in our service area. More than 98% of our customers get the trip charge waived because they agree to the rate we quote them when we arrive at their location.

What is your typical process for working with a new customer?

The process isn't much different than an existing customer other than the fact we collect more information that we don't already have stored such as address, e-mail address, phone number, name, etc.

What education and/or training do you have that relates to your work?

We are licensed and insured plumbing contractors. Our licensure can be looked up on the TSBPE website for our license information. JMP Plumbing offers our apprentice technicians an in-house apprenticeship training program. This is to ensure our guys are properly supported and we given them all tools needed to develop and master their skills.

How did you get started doing this type of work?

When I was a 24 year old single mom looking for work, I was afforded the opportunity to learn the trade. After some time in the field and progressing through my licenses, I was able to see the opportunity to go into business for myself. I felt this was necessary so I could create a culture more geared to helping our customers, and a more educational approach in training our plumbers.

What types of customers have you worked with?

Everyone in Collin and Dallas county. We don't treat anyone differently and value all of our customers greatly. In addition to this we partner with many property management companies, general contractors, and commercial building owners/maintenance managers.

Describe a recent project you are fond of. How long did it take?

We have completed a LOT of cool projects as of late, but the one that stands out most is plumbing in the gas system for the Collin College fire academy training center. We were able to see how they set up realistic situations to train their recruits and it was awesome to be involved in that.

What advice would you give a customer looking to hire a provider in your area of work?

Take the time to read reviews and lots of them. Look up your provider not just on this website but on as many websites as you have the patience to research. If your project is large enough, visit your contractor at their office. Meet their staff. Verify their licensure, insurance, and various certifications and accreditations.

What questions should customers think through before talking to professionals about their project?

Warranty Questions - be specific Qualifications and past experience doing the specific type of project you need done.