Thorough Plumbing

Serves Coppell, TX

35244

Hired 3 times

3 employees

6 years in business

$49/on-site estimate

5.0

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 4:00 pm

Tues 8:00 am - 4:00 pm

Wed 8:00 am - 4:00 pm

Thurs 8:00 am - 4:00 pm

Fri 8:00 am - 4:00 pm

Sat Closed

Credentials

License

License Holder: Jeffrey Baty
License Type: Plumber - Responsible Master Plumber (RMP) (TX)
License number: #44270
License verified on 10/13/2024
Valid through 6/30/2025
Verify license

Background Check

Jeffrey Baty
Completed on 11/18/2021

Introduction

***WE ONLY PROVIDE ON-SITE ESTIMATES for most accurate pricing. WE DO NOT PROVIDE ON-LINE or PHONE Estimates*** Home-owners contact information must be provided for services. "Honest reviews grow honest companies" When you hire us, you'll see that not only are you going to be taken care of but your home will be as well. Our goal is to make sure you understand your problem and what we can do to move forward. Sometimes this is simply making a simple repair but other times it's making the decision and doing a replacement. Payment options available if needed. First time home owner or just don't know your home. Just ask and we'll give you a walk through and teach you what to ask for and how to prepare for those situations that require turning off the water. Other than being a full service home plumber for leak detection and locate with knowledge of gas, sewer and water. We also do know a bit about water treatment with filtration systems and anti-scale devices for the hard water.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer flat rate pricing that includes discounts for add-on tasks

What is your typical process for working with a new customer?

1. We say hello, "hello". 2. Learn about your problem and the relation to your home. 3. Offer a solution that comes with a price. 4. You either except or deny. If you except then we either do the work now since we have a fully stocked truck. Have you seen our trucks? Big! Or....it's a larger job not just a simple task and we plan out schedule that works. 5. We clean up and most of the time like we were never there. 6. We invoice by email and you can pay by any conventual method or financing over $1000. 7. You leave a five star review any and everywhere your little heart desires because now you know what a Thorough Plumber is.

What education and/or training do you have that relates to your work?

Other than years in the plumbing trade.... hmmm nuclear power plants. Does that relate?

How did you get started doing this type of work?

Laying on the beach in Hawaii for two years and my brother wanted me to come back home.

What types of customers have you worked with?

Nice ones, mean ones, grumpy ones, happy go lucky ones, etc.

Describe a recent project you are fond of. How long did it take?

My favorite type of jobs allow me to be a detective. Locate and destroy! Scratch that "Locate and repair". We are a water | gas | sewer leak detection company

What advice would you give a customer looking to hire a provider in your area of work?

Ask them to show their plumbing license. If it's Gold, blue or green you have yourself a plumber. If it's red a helper or an apprentice. No license then send then back to where they came from and tell the Texas state plumbing board. website license.state.tx.us

What questions should customers think through before talking to professionals about their project?

Has this happened before? Do you want it to happen again?