Kinsmen Service Pros

Serves Summerville, SC

35244

Hired 1 time

15 employees

15 years in business

Not yet available

5.0

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

License

License Holder: Eric Corbett
License Type: Contractor - Commercial: Mechanical - Plumbing (SC)
License number: #11788
License verified on 2/27/2025
Valid through 10/31/2025
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Background Check

Eric Corbett
Completed on 7/17/2024

Introduction

Family owned and operated. Melfi Plumbing LLC has been in business for over 18 years. We are licensed and insured and we stand behind our work.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Perform a thorough analysis of the issue and present the client with options before beginning any work.

What is your typical process for working with a new customer?

1. Initial Contact: Gather basic information about the issue, the customer’s location, and contact details. 2. Problem Assessment: Ask specific questions to understand the problem better. If possible, request photos or videos. 3. Scheduling: Arrange a convenient time to inspect the issue in person. 4. Inspection and Diagnosis: Visit the site to inspect the problem thoroughly. 5. Discuss potential solutions with the customer. 6. Quote and Options: Provide a detailed quote along with options, explaining the pros and cons of each. 7. Approval and Agreement: Once the customer approves the work, confirm all details and get a written agreement. 8. Begin Work: Schedule the job and keep the customer informed throughout the process.

What education and/or training do you have that relates to your work?

As the owner, I bring over 30 years of experience in plumbing, backed by a master plumber's license. Together, our team has more than 75 years of combined expertise.

How did you get started doing this type of work?

I grew up working in my family's plumbing business, starting as an apprentice and eventually owning my own company.

What types of customers have you worked with?

We work with residential and commercial clients.

Describe a recent project you are fond of. How long did it take?

We recently completed a repipe project for a client, carefully coordinating around their busy schedule. We finished on time, and the client was extremely satisfied.

What advice would you give a customer looking to hire a provider in your area of work?

A few important factors to consider are: Are they licensed and insured? Do they conduct background checks on their employees? Do they offer upfront pricing?

What questions should customers think through before talking to professionals about their project?

Before starting your repair or remodel project, think about these key aspects: your budget, the project timeline, warranty coverage, and any guarantees.