Curtin drain services

Serves Pawtucket, RI

35244

Hired 8 times

1 employee

4 years in business

$100/service call

4.9

This pro accepts payments via Apple Pay, Cash, Check, Venmo, and Zelle.

Next Service

Hours

Sun 7:00 am - 10:00 pm

Mon 5:00 pm - 10:00 pm

Tues 5:00 pm - 10:00 pm

Wed 5:00 pm - 10:00 pm

Thurs 5:00 pm - 10:00 pm

Fri 5:00 pm - 10:00 pm

Sat 7:00 am - 10:00 pm

Credentials

Background Check

Matthew Curtin
Completed on 5/21/2024

Introduction

I have strong experience performing drain cleaning services in Rhode Island for over 10 years. Looking to branch out and take on new clients and provide service that won’t hurt your wallet like other big name companies. I have professional equipment and knowledge to get the job done right and the mindset to keep the customer first!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Drain cleaning is a skill that takes time to learn. There’s a feel to handling a cable and knowing how drainage systems work. Experience in this field can mean quick resolutions but that experience will be backed with flat rate charges instead of an hourly basis.

What is your typical process for working with a new customer?

Assess the situation, reassure the customer I know exactly the best way to handle the problem. K carefully set up equipment and get to work to restore services!

What education and/or training do you have that relates to your work?

10 years in field/ on job training with seasoned professionals

How did you get started doing this type of work?

Was introduced to the line of work from a friend just out of highschool

What types of customers have you worked with?

Commercial, residential, condos, all types! Rest assured, I’m great with people

Describe a recent project you are fond of. How long did it take?

Helped restore flow to a friends tub at her apt that claimed she had poor drainage for 4 years. Took around a half hour and claimed I was I magician!

What advice would you give a customer looking to hire a provider in your area of work?

Don’t be afraid to ask questions to test your providers knowledge!

What questions should customers think through before talking to professionals about their project?

Ask for options. There are typically annual serviceable options instead of making major repairs!