Spot On Plumbing, LLC

Serves Sand Springs, OK

35244

Hired 119 times

12 employees

8 years in business

$69/service call

4.5

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Google Pay.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat 8:00 am - 5:00 pm

Credentials

Background Check

Brandon Brown
Completed on 6/1/2021

Introduction

------- 5 Reasons Why You Should Choose Spot On Plumbing ------- 1. CLEAN UP GUARANTEE: If our cleanliness does not meet your satisfaction, we will give you a 50% refund 2. QUICK SCHEDULING: Get scheduled on the first call, never more than 48 hours out 3. NO HIDDEN COSTS: we offer up-front pricing, so you'll never be surprised by the bill 4. VETERAN OWNED COMPANY: Our owner served in the Army and is currently in the Army Reserves. 10% Off to Service Members 5. WARRANTY: we offer a 1 year labor warranty on all of our work ----------------------- About Spot On Plumbing ------------------------- At Spot On Plumbing we value our time as well as our customers. That is why we show up on time to the appointments we make with our customers. We also don't want our customers to have to clean up after us once we leave so we have a clean up guaranty. We are confident in the work we do so we offer a 1 year warranty on all parts and labor. Plumbing problems are stressful enough. At Spot On Plumbing we make sure to make repairs as painless for our customer as possible.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We give upfront pricing for almost everything we do. Once we give you a price we do not change that price. You don't have to worry about getting hit with a bill that you did not agree on before we started the work.

What is your typical process for working with a new customer?

When we get a call from a new customer we will answer any questions they have over the phone and schedule a time to come out and look at any issues they have. We will give a price to perform any work before we start. If we agree on a price we will do the work. We will communicate with our customers throughout the process. When we finish we always clean up after ourselves.

What education and/or training do you have that relates to your work?

All of our plumbers have gone through an apprenticeship program before getting their license. We also have to do continuing education periodically.

How did you get started doing this type of work?

I was just about to get out of the army and I knew I wanted to start a career where I could learn to fix up house and I could eventually start my own business. I started as a carpenter but found better opportunities as a plumber. Since I started I have always enjoyed solving problems and helping people with their plumbing problems.

What types of customers have you worked with?

I have done residential, commercial, and industrial work. I try to stick with customers and small business because I like the personal relationships that come from working with people.

Describe a recent project you are fond of. How long did it take?

I always enjoy repiping homes and repairing leaks under slabs. Most recently I replaced a water heater for a couple of teachers who were so much fun to work with. Despite them being in a bad situation with their water heater they were laughing and joking. I always do my best to make bad situations a little better and in this particular job my customers were very pleasant to work with.

What advice would you give a customer looking to hire a provider in your area of work?

I would say hire a plumber who is going to take the time to teach you about what solutions they are providing and why they are important. Sometimes a plumber can use jargon that most people don't understand and you won't know what or why they are doing what they are doing.

What questions should customers think through before talking to professionals about their project?

I would recommend the customer think about their budget for a certain project. I know sometimes with a repair their isn't always a choice on what the budget is but many times a plumber can give a good, better, best repair option. If you know your budget then that might make the decision a little easier.