Makeithot water heaters

Serves Willoughby, OH

35244

Hired 29 times

3 employees

1 year in business

$45/service call

5.0

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

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Credentials

Background Check

Jason Beatty
Completed on 11/8/2024

Introduction

As a certified water heater specialist, I bring years of expertise in residential and commercial water heater installation, maintenance, and repair. My journey began working with a major plumbing company, where I specialized exclusively in water heaters. Driven by a commitment to provide more accessible and competitively priced services, I made the decision to branch out and establish my own business. This allows me to personally ensure each client receives the highest quality of work and transparent, fair pricing. To stay at the forefront of industry standards, I attend quarterly training sessions provided by leading water heater manufacturers. Additionally, I complete in-depth, hands-on training at manufacturing plants each year, allowing me to stay updated on the latest technology and best practices. My dedication to ongoing education means I am fully equipped to meet the unique needs of each customer, from efficient installations to troubleshooting complex issues. My approach is rooted in understanding and meeting the specific needs of my customers. I prioritize thorough inspections, clear communication, and reliable solutions tailored to each home or business. Whether you need a high-efficiency tankless unit, an electric water heater upgrade, or assistance with a custom installation, I am here to help you achieve reliable hot water and long-lasting performance.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We charge a fair rate for our expertise and knowledge we are not the cheap guy. We are also much more reasonable than the large corporations due to much less overhead.

What is your typical process for working with a new customer?

To schedule an on-site visit so that all of the details can be thoroughly checked, making sure everything is accounted for and provide estimates and options. if homeowner agrees installation is scheduled usually within 24 hours. If the install is not on the same day, a 50% deposit is collected with balance paid upon completion. Once insulation is completed do a walk-through with the homeowner giving them rundown of equipment. Best practices for maintenance and ensure everything is completed correctly and as promised, and all expectations are met.

What education and/or training do you have that relates to your work?

On top of general plumbing, all of our specialist complete at minimum annual training with each major manufacture of standard residential and commercial gas, electric, power vent, heat pump, and tankless water heaters.

How did you get started doing this type of work?

I’ve always enjoyed fixing things and building became passionate about hot water recognizing that very few people do the details well. Hot water is something that we all rely on daily and I enjoy helping people.

What types of customers have you worked with?

We work with all types of customers from your small city homes to multimillion dollar houses. We believe that everyone should have access to the same kind of quality quality and consistency when it comes to their homes hot water system. We care about your home and protecting it before and after we’re working in it.

Describe a recent project you are fond of. How long did it take?

Take this water heater installation upgrading from standard tank type water heater takes a solid day

What advice would you give a customer looking to hire a provider in your area of work?

Make sure the details are checked. Things like water, pressure, expansion tanks, drain pans, and proper ventilation are often overlooked but critical to the safety and longevity of your unit.

What questions should customers think through before talking to professionals about their project?

Things like warrantees, what brands the quality of materials that are being used. Do you have access to a track record of their work whether it is a social media present some sort of photo documentation or referrals.