Mack Plumbing Services

Serves Willoughby, OH

35244

Hired 649 times

60 employees

33 years in business

$45/on-site estimate

4.8

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed
Mon 8:00 am - 4:00 pm
Tues 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thurs 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed

Credentials

License

License Holder: Robert Mcilroy, Jr 
License Type: Plumbing Contractor (OH) 
License number: #23877 
License verified on 12/30/2024 
Valid through 6/30/2025 
Verify license 

Background Check

Robert Mcilroy, Jr 
Completed on 9/11/2024 

Show More

Introduction

Let's face it, stuff breaks. There is seldom any warning, and rarely you can be without it for long. Burst water lines, clogged toilets and sewers, no hot water, a restaurant without heat. We know you need somebody fast, and that's why we are available for your Residential and Commercial Service needs as often as things go wrong. We can snake, jet, and camera sewer lines, fix leaks, install new fixtures, and troubleshoot any plumbing or gas line problem. There is no job too big, or too small. We also offer Service Contracts in addition to our Warranties for jobs that we have been awarded that include a list of typical plumbing breakdowns we will cover under the one time fee of the contract. We don't limit this practical offer to only our current customers, either. If you are an investor with many multiple dwelling properties, or just a homeowner that desires peace of mind, give us a call and we can give you many options that will suit your needs.

Show More

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

unfold fold
We charge a $45 fee for estimates. If hired, we will waive the fee. We offer upfront, fair, honest and reasonable pricing. Quick to respond. We aren't the cheapest, but we aren't the most expensive.

What is your typical process for working with a new customer?

unfold fold
Speaking with the customer / client in regard to their plumbing issue, discussing approximate costs and repair options, getting the proper information, name, address, phone number, and email address. Making them feel comfortable with what we offer, years in business and our service. Scheduling the appointment.

What education and/or training do you have that relates to your work?

unfold fold
Our plumbers attend several certification and training classes throughout the year. Combined, our service technicians have 50 years plumbing experience.

What types of customers have you worked with?

unfold fold
Residential, Commercial & Industrial

What advice would you give a customer looking to hire a provider in your area of work?

unfold fold
Check credentials, reputation and make sure the company pulls permits, as needed.

Favorites

Here is a brief description text of the drawer.