Dr.drips

Serves Elmwood Park, NJ

35244

Hired 89 times

1 employee

6 years in business

$70/service call

5.0

This pro accepts payments via Cash and Zelle.

Next Service

Hours

Sun Closed

Mon 3:00 pm - 8:00 pm

Tues 3:00 pm - 8:00 pm

Wed 3:00 pm - 8:00 pm

Thurs 3:00 pm - 8:00 pm

Fri 3:00 pm - 8:00 pm

Sat 8:00 am - 7:00 pm

Credentials

Background Check

Jonathan Soto
Completed on 2/18/2022

Introduction

Quality is my first name and perfection is my last. I'll make sure to make your experience pleasant. Some of my competitors may be cheaper, but I'll make sure the job is done correctly so you don't have to fixed twice. I'm your best solution to your plumbing problems.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

i give 6 months to 1 year warranty on every call with my price

What is your typical process for working with a new customer?

First I listen to the customer plumbing issues, than I diagnose the problem. Finally i give them different solutions to their problem and an estimated price. Also let them know, my job has 6 months warranty on each job.

What education and/or training do you have that relates to your work?

i have my plumbing apprentice diploma, also I'm on my third year in a plumbing school. and i have 4 years of experience.

How did you get started doing this type of work?

i started by asking the customer what their looking for and by sharing ideas with clients. then i evaluate the situation and then i start working right away giving 100%.

What types of customers have you worked with?

i have worked with alot different customers, customers that want i temporary fix to give them time to be prepared mentallya and monetary, others want permanent fix.

Describe a recent project you are fond of. How long did it take?

upon arrival was shown a leak on a water heater. water heater was in really bad shape. water heater was leaking a lot. usually water heater last 8 to 10 years if you flush down the water heater once a year. this water heater had 9 years and it was time to replace it. i started by pumping the water out of the water heater and them removing and disposing old water heater. i supplied and installed new water heater with a 4" flue pipe and with an expansion tank. expansion tank has to be installed because customer had a Pressure Reducing Value at water meter of the house.

What advice would you give a customer looking to hire a provider in your area of work?

To be open minded about solutions and different advice that a professional can give them.

What questions should customers think through before talking to professionals about their project?

estimate price, availability and time frame to complete the job.