Benjamin Franklin Plumbing of the Triad

We offer straightforward pricing for every customer. We also are proud to offer discounts to first responders, teachers, veterans, and senior citizens.

Typically we start with a phone call to understand what is going on with your home then book the appointment. You will be notified every step of the way. Once booked, you'll receive a confirmation from our system and when the tech is on the way, you'll get a picture, a quick background, and a phone call from the technician telling you how far out they are. Once in your home, the technician will address your concerns and do a thorough evaluation of your entire home to identify any problems that might be leading to your existing issues (if any). The technician will share anything they noticed from their inspection and get your approval before any work is done. Technician's vans are fully stocked to make most repairs onsite and our team will do everything possible to get your problems fixed immediately. Your satisfaction and health are our top priority and we will do all we can to provide the best service you've ever experienced.

Our technicians train on technical matters first thing, every day. We are properly licensed, insured, and provide support for all of our junior technicians to obtaining the highest possible licenses in the state.

The trades and plumbing in particular has been our passion for over 20 years and we've been fortunate to have a lot of great experiences over the years. While some of us have worked in a variate of trade fields like HVAC and Electrical service, Plumbing is where we've focused our energy to ensure the health and safety of our customers in the Triad area.

Commercial, Residential, young, seniors, professionals...anyone and everyone.

One customer was worried about the cold temperatures coming up and wasn't sure where their emergency shut-off was. In case his pipes burst, he wanted to be ready and he called us to help locate the shut-off. For our team, this was a great opportunity to get to know one of our customers without having to charge anything for the basic work. We took the call, got to the customer in 20 minutes and helped him prepare for the cold temperatures in less than an hour from start to finish. We didn't charge anything but it was the right thing to do!

We will always guarantee your satisfaction with a 100% money back guarantee. Our partnership with U-Win, guarantees that if we cannot work a solution together, U-Win will refund you 100% of anything charged to you. You literally cannot lose. Because of this guarantee, we will do everything in our power to provide the best solution, the best service, and best experience for you and our team.

How long have the technicians been in the industry? How experienced are the technicians with your particular issue? Are they properly insured and licensed? Do they have any written guarantees with solid backing?