Mr. Rooter of Charlotte, NC

Serves Charlotte, NC

35244

Hired 14 times

10 employees

25 years in business

Free service call

4.7

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Credentials

Business Verified

Mr. Rooter of Charlotte, NC verified

Background Check

Iliya Iliev
Completed on 10/12/2020

Introduction

With over 50 years of experience, Mr. Rooter Plumbing, a Neighborly company, is on the cutting-edge of plumbing practices, technology and skill. From the moment you call us to the moment we leave your home, you can expect clean, courteous and friendly professionals who get the job done right—the first time. Our plumbers are licensed and insured, and we guarantee all workmanship and parts! We offer flexible, convenient appointment times that can be worked around your schedule. Our services are available around-the-clock, including weekends and evenings—and we never charge overtime fees! With our upfront, flat rate pricing model you can rest assured knowing you’ll pay an affordable price for any service we perform, keeping you in control. Call your local Mr. Rooter Plumbing professional today to schedule a service.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We have an up-front, flat rate pricing model. Our professional plumbers explain what services they are going to perform—prior to starting the job. You will be presented with options to make informed decisions about your plumbing services.

What is your typical process for working with a new customer?

We make your emergency a priority, scheduling service as quickly as possible to resolve your problem. We wipe our feet on our own mats, we wear shoe covers before entering your home and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it.

What education and/or training do you have that relates to your work?

Our plumbers are licensed and insured, which means our experience is backed by high levels of training and continuing education. When you call us, you can be confident knowing you are getting service from plumbers who know how to handle your problem effectively, with the least amount of time and money.

What types of customers have you worked with?

Our experts serve commercial and residential customers who are faced with a wide variety of problems including emergency repairs, annual maintenance and general plumbing services. Our plumbing contractors carry the licensing and certification to work in remodeling, renovation and restoration projects.

What advice would you give a customer looking to hire a provider in your area of work?

What sets Mr. Rooter Plumbing apart is the thoroughness of our estimate appointments. We employ state-of-the-art diagnosis techniques and old-fashioned know-how to give you a complete picture of your plumbing system. We give you an honest assessment, then let you know exactly what we can do and how much it will cost.

What questions should customers think through before talking to professionals about their project?

Do they offer guaranteed up-front pricing? Are they a licensed and insured plumber?