General Rooter of Southern MN

Serves Mankato, MN

35244

Hired 2 times

1 employee

11 years in business

Free service call

5.0

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Jason Viebrock
Completed on 10/2/2023

Introduction

General Rooter of Southern MN is a Locally owned Mankato, MN. (Surrounding Southern MN. Area's) Professional Sewer and Drain Cleaning Company. General Rooter of Southern MN knows the importance of professionalism, integrity, honesty and dedication to taking pride in workmanship."

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We will give you a price upfront, after looking at the job in person, especially before starting the job.

What is your typical process for working with a new customer?

Go out to inspect the project, go over options, then complete the job, all while earning a Happy Customer.

What education and/or training do you have that relates to your work?

Having been in the Sewer and Water business since 2001, taking continuing-ed classes also.

How did you get started doing this type of work?

Customer Service (Problem Solving) has been a way of life for me, as long as I can remember.

What types of customers have you worked with?

We have worked with a wide array of both Residential and Commercial customers.

Describe a recent project you are fond of. How long did it take?

We just completed a large Mall, that took us about 5 solid days, to Hydro-jet all the Interior and Exterior Sewer and Drain Lines.

What advice would you give a customer looking to hire a provider in your area of work?

Cheap isn't always Good, and Good isn't always Cheap.

What questions should customers think through before talking to professionals about their project?

Is the job an absolute Emergency, or can it wait a day or two?