Water Pro

Serves Kalamazoo, MI

35244

Hired 36 times

1 employee

3 years in business

Not yet available

5.0

This pro accepts payments via Cash, Credit card, PayPal, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

License

License Holder: Neil Mcfadden
License Type: Plumber – Journeyman (MI)
License number: #8225455
License verified on 10/19/2024
Valid through 4/30/2025
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Background Check

Neil Mcfadden
Completed on 10/17/2024

Introduction

Hello, I'm Neil the Water Pro. I have you covered for all things Plumbing (and some hydronics). For a decade, I have been working with home owners and businesses alike on overcoming the challenges plumbing systems present on any given day. With that said, I look forward to bringing complete solutions and top-notch quality work directly to you and yours. Thank you for the opportunity! Battle Creek and Kalamazoo are typically $80/hour Outside the area is $100 first hour, $80 thereafter. A "full day" as I may call it, is around $500. any questions, just ask. I provide and install water heaters and softeners! *see photos from my projects, including sample pricing and 5-star reviews from REAL customers. Certs: Licensed Michigan Plumber ASSE Backflow Navien Certified Service Tech A.O. Smith Cert Tech Bradford White Cert Tech OSHA 30 Asbestos Awareness and Containment. Bonded and Insured for Residential and Commercial Plumbing

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I typically provide flat rate pricing per job. I can also provide an itemized time and materials invoice if need be. I work efficiently with the jobs I take, regardless of the price.

What is your typical process for working with a new customer?

Quick greeting with owner. Play with/wrangle dogs a bit. History of issue, length of ownership, etc.. Sometimes I have questions that don't seem to have anything to do with plumbing, they usually do though. Certainty takes time and input. Verbal and written authorization required for all work to be performed. Off to the races!

What education and/or training do you have that relates to your work?

Licensed Plumber with State of Michigan. Many other industry related certifications and contacts as well.

How did you get started doing this type of work?

Desire for working knowledge of everyday systems and mechanics. That and the trade school was adjacent to the Dealership that fired me for being honest! True story.

What types of customers have you worked with?

I have worked the complete spectrum. From assisting owners preserving historic properties, both residential and commercial; To plumbing single family, MDU, commercial and industrial construction jobs. I'd rather keep it simple these days though.

Describe a recent project you are fond of. How long did it take?

The new Graphic Packaging build has some memorable memories for sure.. Years.