BPM Heating & Cooling

Serves Hagerstown, MD

35244

Hired 117 times

10 employees

3 years in business

$99/service call

4.8

This pro accepts payments via Cash, Credit card, and PayPal.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat Closed

Credentials

License

License Holder: Birtrand Miskell
License Type: HVAC – Master (MD)
License number: #75803
License verified on 4/28/2024
Valid through 4/25/2026
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Background Check

Birtrand Miskell
Completed on 12/6/2022

Introduction

BPM Heating & Cooling is a family owned and operated HVAC service provider serving Frederick and the surrounding communities. With over ten years of HVAC expertise as a major company in the local area we have the knowledge to provide the best service with honesty, integrity, and craftsmanship at affordable prices. We specialize in residential and commercial services that include service, installations, new construction, geothermal, and home performance.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We Offer Flat Rate Pricing. Maintenance customers receive a 20% discount on HVAC repairs and plumbing repairs.

What is your typical process for working with a new customer?

We put customer information in our computer system so customer information and history is accessible by office staff and our service staff in the field.

What education and/or training do you have that relates to your work?

I have over 11 years experience in HVAC installations and design. I have a MD and VA Master HVAC license.

How did you get started doing this type of work?

I started by working with my father at his HVAC business in 2011. Since he retired I formed my own HVAC and plumbing company.

What types of customers have you worked with?

We work with all types of customers. We can work directly for home owners, general contractors, and maintenance companies.

Describe a recent project you are fond of. How long did it take?

We like to work on projects that improve both comfort and efficiency. We have removed several oil burning furnaces and boilers to install efficient heat pump systems. These types of projects may last up to three days.

What advice would you give a customer looking to hire a provider in your area of work?

Ask for proof of insurance and licensing. Get multiple quotes. Check reviews and ask for referrals.

What questions should customers think through before talking to professionals about their project?

I like to say there are no dumb questions. Feel free to ask questions.