De Hart Plumbing Heating & Cooling

Serves Manhattan, KS

35244

Hired 13 times

28 employees

13 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 1:00 pm - 5:00 pm

Tues 1:00 pm - 5:00 pm

Wed 1:00 pm - 5:00 pm

Thurs 1:00 pm - 5:00 pm

Fri 1:00 pm - 5:00 pm

Sat Closed

Credentials

Background Check

Lawrence Dehart
Completed on 6/16/2021

Introduction

My name is Lawrence De Hart, owner and operator of De Hart Plumbing Heating & Cooling. De Hart Plumbing Heating & Cooling was established in 2012 by me. At that time, I lost my job plumbing on Fort Riley, became unemployed and was looking for work. After months of looking for employment with no luck I decided to make a gigantic leap and start my own business. With no money, no credit, desperation and no help I turned my small personal car (a Chevy HHR) into a work vehicle and got after it! Now De Hart Plumbing Heating & Cooling is Manhattan & Junction City TOP rated companies!! I was raised in the Junction City/Manhattan area. I am 39 years old with 16 year old and 6 year old boys whom I love dearly. I adore my family and every second I spend with them. I truly love my job and take pride in my work. As a local business owner, I am focused on helping you with your needs as an individual and/or family, as well as those in the community. De Hart plumbing Heating & Cooling’s quality reputation is growing larger each day, and we will never forget the needs of our customers comes first. Any issues or comments you may have will be well received and immediately taken care of with the utmost care and concern from our employees. Remember, my business will not grow and thrive, if you, the customer, are not happy. Lawrence De Hart

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

10% off for Military 10% off for Seniors 65+ 10% off for First Responders 10% off for Professional Teachers

What is your typical process for working with a new customer?

- Collect the necessary information to create a account in out system - Schedule the service call time frames for your tech to come out - Tech will call you once he is in route - Tech will access the situation and provided you with pricing before any work is completed or started - If you approve of the pricing we will proceed with the needed repairs

What education and/or training do you have that relates to your work?

We have many employees including myself (the owner ) who has & maintains a Master Plumbing as well as Master HVAC license. Master licensing is only required for the company owner, however we push every employee to have one. Its the highest level of education our trade has to offer.

How did you get started doing this type of work?

To be honest, 14 years ago i needed a better paying job. I came across a ad in the newspaper for a company who was hiring for a helper so i got the job. I got hired to drive a lead plumber around who got 1 to many DUI's lol.

What types of customers have you worked with?

ALLLLLLLLLL TYPES. Young, old, rich, poor, residential, commercial. If it involves plumbing, heating, cooling, drain cleaning, duct cleaning, & more we do it.

Describe a recent project you are fond of. How long did it take?

Tearing out an old bathroom and making it ADA accessible for our customer. The job was special because our work helped make her life a little easier.

What advice would you give a customer looking to hire a provider in your area of work?

Pay a close eye to google reviews. Google reviews can not be erased, manipulated or moved. They are unbiased and real. Be kind, and easy to work with. If your off putting most technicians sense that and it makes us feel awkward.

What questions should customers think through before talking to professionals about their project?

Anything goes. At the end of the day we are entering your world, so you feeling comfortable is very important.