Primary Maintenance LLC

Serves Harvey, IL

35244

Hired 71 times

6 employees

2 years in business

$60/service call

4.4

This pro accepts payments via Credit card and Zelle.

Next Service

Credentials

Background Check

Jonathan Beushausen
Completed on 7/30/2023

Introduction

About us: We are a fully licensed, bonded & insured residential & commercial property maintenance & plumbing company. We offer 24 hour/ 365 service, & service the Chicagoland & Indiana area. We specialize in plumbing, tenant occupied, multi-unit, & leased properties, insurance work & emergency services. Services offered: Residential/ Commercial: Plumbing: Anything from minor to major repairs: backups/ sewer cleaning (auguring, rod outs, hydro jetting, camera inspection), ejector/ sump pumps, booster pumps, valve/ shut off installation & replacement, toilets, water heaters, faucets, water & sewer repair, re-pipe, upgrades, ADA compliant & handicap accessible bathrooms, code violations, leaks, etc. General maintenance: window & door board up, repair and replacement, commercial/ residential door repair & replacement, (Steel, metal & wood door frames, fire escape exit devises & door repair & replacement, alarm key entrance & exit locks, keypad entrance lock installation & replacement, door closures, hinges, painting, drywall installation & repair, access panels, floor/ ceiling tile, brush removal, gutter cleaning, gate enclosures, fences, pressure washing, graffiti removal, dock bumpers, bulb replacement. We provide upfront pricing once assessed & accept all major credit cards. We appreciate your consideration in letting us service you with your maintenance needs & services we provide, as well as allowing us to grow as a company.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Licensed, bonded & insured. Upfront pricing once job is evaluated.

What is your typical process for working with a new customer?

Evaluate the need & set up a time and date based on their availability. Once the job is evaluated, communicate the cost, scope of work & time frame to complete if agreed to. Ensure the repair is done to the customer's satisfaction, & be transparent with the job from start to finish.

What education and/or training do you have that relates to your work?

20+ years of industry knowledge running both a commercial/ residential handyman & utility company. - Licensed, bonded, and insured through the State of Illinois. - Plumber's license - OSHA 30 - Certified in erecting designed equipment (scaffolding) - Certified for mold remediation

How did you get started doing this type of work?

I started working construction with my uncle when I was 15, 17 I started laboring for a private contractor. 21 I went & got into the union. 27 I started working for a private contractor again and ran their commercial/ residential general maintenance and plumbing service department. I did everything from setting up work orders, ordering material, routing the technicians, managing contracts, customer updates, estimating, pulling permits & running calls in the field. After running that company for several years, I ended up taking a job with another company running their estimating department overseeing 43 states and close to 2 million customers. Providing customer satisfaction, being a service provider, and opening my own company has always been a passion of mine, which I've decided to pursue.

What types of customers have you worked with?

Residential, commercial, industrial, insurance & warranty

What advice would you give a customer looking to hire a provider in your area of work?

Make sure they are licensed, bonded and insured. If someone is not, it can expose the customer to a potential liability issue if something were to happen on their property with that individual/ provider.

What questions should customers think through before talking to professionals about their project?

Their budget, when they are looking to have the work done & if they have received any other estimates.