Benjamin Franklin Plumbing of Alpharetta

Serves Roswell, GA

35244

Hired 237 times

5 employees

4 years in business

$49/service call

4.8

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Austin Butchart
Completed on 9/13/2022

Introduction

The Punctual Plumber - When you don’t have time to wait around, you can count on us to be punctual plumbing professionals. All of our plumbers are background checked and drug tested so you can trust who is coming to your home! Customer guarantees – You can access our 100% customer satisfaction, our on-time guarantee, and our UWIN guarantee when you work with us. We are licensed, insured, and we offer industry leading warranties. Straightforward Pricing Guide - Before we get to work, we discuss your available options to let you decide which pricing works best for you. No hidden costs or technical jargon!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We are a locally owned and operated company, but also part of a nationwide network. We are licensed, insured and committed to providing a high a level of service. We focus on making the correct repair the first time, and we warranty all of our work. Thumbtack does charge our company to match with customers so we do have a standard $59 service charge to come to your home and perform basic diagnostic. If you approve any repairs, we will waive the fee!

What is your typical process for working with a new customer?

We will get you on our schedule ASAP! Our plumbers will perform a full diagnosis and can also do a full home inspection just to make sure there is nothing else you need to be aware of.

What education and/or training do you have that relates to your work?

Our team has decades of experience ranging from small residential to large commercial jobs.

What advice would you give a customer looking to hire a provider in your area of work?

Ask about warranties! All of our work is covered by our minimum 2 year parts and labor warranty.

What questions should customers think through before talking to professionals about their project?

I would consider whether you want a long term or short term fix. We always try to diagnose the root cause of the issue to prevent it from happening again.