Absolute Plumbing Services

Serves Cartersville, GA

35244

Not yet available

13 employees

17 years in business

$49/on-site estimate

4.7

This pro accepts payments via Cash, Credit card, and Square cash app.

Next Service

Hours

Sun Closed

Mon 8:00 am - 8:00 pm

Tues 8:00 am - 8:00 pm

Wed 8:00 am - 8:00 pm

Thurs 8:00 am - 8:00 pm

Fri 8:00 am - 8:00 pm

Sat Closed

Credentials

Background Check

Justine Capley
Completed on 2/26/2025

Introduction

As a family-owned and operated plumbing company, Absolute Plumbing Services is deeply rooted in the Greater Atlanta community. Owner Mike Chastain has been a part of this community since birth. When seeking a dependable plumbing service in Greater Atlanta and nearby areas, look no further than Absolute Plumbing Services. Our committed team ensures safe, enduring solutions at equitable prices. Each member holds licenses, bonds, and insurance for your peace of mind. Since 2008, client satisfaction has been our top priority. Punctuality, respect for your home, and transparent pricing define our service. We openly communicate about our offerings and necessary solutions to provide clarity for our valued customers.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We believe in offering upfront, transparent pricing to our customers. We provide onsite estimates to ensure you have a clear understanding of costs before we begin any work, with no unexpected fees or charges. Additionally, we offer special discounts for military personnel and senior citizens to help make our services more affordable.

What is your typical process for working with a new customer?

Our process begins with a thorough 13-point inspection of your home’s plumbing system. This helps us familiarize ourselves with the condition of your plumbing and identify any potential issues. After the inspection, we’ll present you with several repair options to fit your needs and budget. Our goal is to always start and complete the work on the same day, ensuring minimal disruption to your routine.

What education and/or training do you have that relates to your work?

Absolute Plumbing is led by Mike Chastain, the owner, who has over 30 years of experience in the plumbing industry and holds an Unrestricted Master Plumber's License. We are a fully licensed, insured, and bonded company, proudly serving the greater Atlanta area since 2008. Our team is highly trained to handle all types of plumbing needs with professionalism and expertise

How did you get started doing this type of work?

Mike, the owner of Absolute Plumbing, got started in the plumbing industry right out of high school. With a young family to provide for, he worked hard to establish a reputation for himself. In 2008, he took the leap and founded Absolute Plumbing, initially focusing on new home construction plumbing. By 2018, Mike expanded the business to include residential plumbing services, offering more options to meet the growing needs of his community.

What types of customers have you worked with?

Absolute Plumbing works with a wide variety of customers from different backgrounds. We serve homeowners needing residential plumbing services as well as light commercial customers. Our diverse clientele includes people from all walks of life, ensuring that we can meet the unique needs of each customer.

Describe a recent project you are fond of. How long did it take?

We recently helped a young family who had just purchased their home only four days prior to our visit. They called us out for a whole-home backup, and after some investigation, we discovered that their house had very old cast iron drain lines, and the main sewer line was clogged with roots and had bellies. We provided the family with several options for a permanent solution, and they decided to move forward with replacing the main sewer line. We completed the work in just two days. The family was extremely satisfied with the result, and we were happy to help a young family get settled into their new home.

What advice would you give a customer looking to hire a provider in your area of work?

If you're looking to hire a provider in plumbing, our advice would be to look for someone with a strong reputation, experience, and reliable customer service. Make sure they are licensed and insured, and don’t hesitate to ask for references or reviews. It’s also important to choose a provider who offers clear, upfront pricing and is transparent about the work they’ll be doing. Lastly, find someone who communicates well and is willing to answer all your questions—trustworthy service is key.

What questions should customers think through before talking to professionals about their project?

-What’s the scope of the project? – Are you dealing with a small repair, an installation, or a replacement? -What is your timeline? -Do you have a deadline or a specific time frame for the project to be completed? -Are there any specific issues or concerns you want to address? – Think about any ongoing problems or areas you want the professional to focus on. -Do you have any preferences or specific brands/products in mind? – If you have a particular product or brand, be ready to discuss it. -What’s the long-term plan for the property? – Are you planning any future plumbing upgrades or changes that might influence the project?