JAX Hydro-Jetters LLC

Serves Jacksonville Beach, FL

35244

Hired 128 times

4 employees

2 years in business

Free service call

5.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Credentials

Background Check

Sebastian Lopez
Completed on 5/3/2023

Introduction

Introducing Jax Hydro-Jetters LLC Do you need urgent help with a clogged drain or backed-up sewer at your home or business? For reliable hydro jetting service in Jacksonville, FL, go with the professionals at Jax Hydro-Jetters LLC! With over 30 years of combined experience, we are a bilingual, family-owned and operated business that is fully insured and dedicated to providing quality workmanship and customer service .At the end of the day it's important to know who you're calling, and who's servicing your local area. You can't have a company page without a brief biography of who's responsible for this father & son company. PEDRO LOPEZ Pedro Lopez was hired by Roto Rooter in 2001, this company had been looking for a tech to launch their hydro-jetting service for their commercial clients. Pedro, with the help of Roto Rooter's GM, in only 4 months; was able to establish hydro-jetting as the most profitable service offer for the company. Soon after, Roto Rooter started sending techs from all over the country to train with Pedro in the development of maintenance procedures based on the jetting of drain systems. Years later, the hydro-jetting experience has become one of the best service offers for many plumbing companies all around the east coast. In 2016, Pedro was hired as the general manager for All American Jetting in VA. Since then, All American has become one of the largest and most reliable drain systems maintenance companies in the east coast. Today, Pedro is proud to be in business with his son, Sebastian. Together, they created JAX Hydro-Jetters LLC and are looking forward to establishing business with you! SEBASTIAN LOPEZ Sebastian Lopez started his professional career after high school in 2011, working as a helping hand on excavation crews for a small company. His experience grew from there as he got hired by Roto Rooter as a service technician. He learned plumbing from other experienced techs and even received formal education. After a few years with Roto Rooter, he received a job offer from All American Jetting & Drain Services. Sebastian decided to pursue a career in hydro-jetting with All American, whom with he had a successful 5 years. In 2019 Sebastian decided to step aside and pursue another passion in public service. Going to work for a hospital while going to school to become an EMT and later then to Fire Academy, he knew he wanted to give back to his community. Since making that decision Sebastian has made many improvements to his life. Now married and with his first child, he comes back to his original field with an emboldened perspective. With a great desire to watch his and his father's company grow and make a name for itself, all while providing for his family and showing his daughter as she grows up, you can always pursue more than one passion in life. Our Services When you need expert help with clogged drains or backed-up sewers in Jacksonville, FL, call the specialists at Jax Hydro-Jetters LLC * Drain Cleaning * Hydro Jetting * Snaking * Drain Mapping * Drain Maintenance * Sewer Services * Sewer Camera Inspection * Pressure Washing * Pipe Rehabilitation * Descaling * Sewer Line Locating * Sewer Line Tracing * Preventative Maintenance * Emergency Backups/Overflows * Odor Detection (smoke test)

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We provide free estimates to our customers. Our pricing is purely based on the content of the diagnosis of the concern the customer has inquired about. We offer a discount for all new customers as well as discounts for all first responders, nurses, doctors, and teachers. Many times our prices come with a range of options based on the customer's preferences (cost, time, temporary or permanent solutions).

What is your typical process for working with a new customer?

After introducing ourselves we aim to inform the customer in a manner that is easily digestible as to what we are diagnosing. After this, we formulate a plan to resolve the issue with options ranging from temporary solutions to more permanent solutions. Pricing for new customers consists of an initial discount which they can receive if proceeding with our services.

What education and/or training do you have that relates to your work?

We are a family owned and operated business. Both Owners, Pedro & Sebastian, have extensive experience in their field. Pedro having serviced in Virginia for roughly 20 years, working for companies such as Roto Rooter and All American Drain Cleaning Services. Since 2001 he has proved to be a pioneer in Hydro-jetting and other forms of drain systems management. As for his son, Sebastian has followed in his footsteps and spent 10 years working as a technician for each of the aforementioned companies. Within his time in the field he has also received formal training in plumbing trade school to help enhance his ability to diagnose and problem solve. Together they have sharpened their wits and with their combined experience they have formed a company that specializes in drain systems management.

How did you get started doing this type of work?

See question above for answer.

What types of customers have you worked with?

We provide services to all residential and commercial facilities for your everyday homeowner, churches, restaurants, government buildings, shopping centers, residential communities, etc.

Describe a recent project you are fond of. How long did it take?

We recently completed a service for Tuscany Villages of St. Augustine, a residential community. We performed large scale gutter and downspout cleaning as well as hydro-jetting in-ground storm drains for approx. 300 individual units. This was accomplished with a 2-man crew over the span of a month. The project was concluded with great satisfaction of the client.

What advice would you give a customer looking to hire a provider in your area of work?

Before ever agreeing to pay someone for services, ensure that they are transparent and highly informative.

What questions should customers think through before talking to professionals about their project?

Ask the professional if they provide thorough reports regarding their service. Ask if by hiring them it guarantees a beneficial resolution to their concern. Always make sure there is a concise diagnostic before services are offered, and that there is a review of the work performed.