Zoom Drain

Serves Denver, CO

35244

Hired 46 times

6 employees

2 years in business

Free service call

5.0

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

Background Check

Eria Baliruno
Completed on 7/26/2023

Introduction

Zoom Drain Denver South is a full service provider of residential & commercial drain cleaning and inspection. We’re best known for fast response times and our ability to provide focused solutions to drain & sewer problems. From sinks, toilets, and tubs to main drains, roof drains, storm drains, and anything else that carries water, we’ve got you covered. We also offer grease trap cleaning services and planned preventative maintenance.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We charge by the job and the price depends on the access point and which piece of equipment is best to solve the problem. There is no charge to send a fully equipped service truck to your door. The technician will give you a flat rate price out of our menu price book for the work, that needs to be done. If you approve the work, he or she can stay and do the job. I'm sure you will see our prices our fair. Most of our customers prefer an accurate price based on us seeing the situation.

What is your typical process for working with a new customer?

All of our technicians will be asking the customer open ended questions: How long has the issue been going on? How did you notice the problem? Where did you see or smell the problem? Where is the problem coming from? Have you tried fixing the problem yourself? Has anyone else looked at the issue? Has this happened before and if so, did you have it cleaned out?

What education and/or training do you have that relates to your work?

Our technicians are drain and sewer specialists because we train them ourselves in our own in-house training center. Each of our technicians cleans thousands of drains in a year, more than the average plumber cleans in a lifetime. That's why we do drains better than anybody else, there's nothing Zoom Drain can't handle.

What types of customers have you worked with?

Zoom Drain is proud to be recognized for providing the most reliable drain and sewer services. Whether you own a home, or own or manage commercial space, we have the knowledge and tools to get the job done right the first time. We help various types of customers from Homeowners, Food and Hospitality or Properties and Facilities.

What advice would you give a customer looking to hire a provider in your area of work?

Check the number of reviews that the company has and make sure to read the most recent ones. Beware of offers online with prices that are too good to be true.

What questions should customers think through before talking to professionals about their project?

Is there a guarantee/warranty on the work? How can I prevent this from happening again? Do you charge by the hour? How long will it take? When do I get billed?