Brock's Plumbing and repair

Serves Mission Viejo, CA

35244

Hired 6 times

1 employee

8 years in business

$150

5.0

This pro accepts payments via Cash, Check, Google Pay, PayPal, Venmo, and Zelle.

Next Service

Credentials

Background Check

Brock Glover
Completed on 12/16/2024

Introduction

**AVAILABLE 24/7 EMERGENCY SERVICES** If you reach out to a pro on this app just know that cost them 20-50 dollars to get that message. Please be mindful on being considerate of the pros time and money when shopping around. Free Estimates, never leave a job incomplete or a customer unsatisfied, clean, neat, organized, I've worked in multi-million dollar mansions and I've worked in small apartment complexes, and treat both as if it were my home.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Pricing is upfront and no surprises. I'm not the cheapest but definitely not the most expensive.

What is your typical process for working with a new customer?

First figuring out exactly what they need/want, after I have an understanding I offer any recommendations or issues I might forsee and offer follow up recommendations. I'm very punctual and I enjoy what I do.

What education and/or training do you have that relates to your work?

Uncle was a contractor I worked for him. (10+years ), 10 years plumbing full time, certified in both gas and water poly pipe installation (socket and butt fusion) Noritz and Navien tankless install and repair with continuous training, leak detections,

How did you get started doing this type of work?

Out of necessity, moved out here to take care of a sick relative after they passed I was pretty much homeless, didn't have my tools so no general contractor would hire me, took a shot with a plumbing company and it's probably the best thing that ever happened to me.

What types of customers have you worked with?

You name it I've worked for them. everything from section 8, HUD and recovery houses to Multi-million dollar estates, I've done work for people with fixed and even no income to famous musicians and celebrities. I've worked with the most particular people and those who couldn't care less.

What advice would you give a customer looking to hire a provider in your area of work?

The cheapest guy will usually give you the most expensive problems once he's gone. That doesn't mean the most expensive is giving the best work but someone who is charging what they are worth, fair, but know they deserve to make a living are usually the best bet. You usually find these people by word of mouth, and more often than not it sometimes may be a minute until they can get to you because they are in high demand.

What questions should customers think through before talking to professionals about their project?

Try to be as sure and clear about what it is you're looking for and want. If you're not sure don't be afraid to say so a pro will have the right questions to get you to that final answer.