Ever Plumbing Underground

Serves Burlingame, CA

35244

Hired 224 times

12 employees

17 years in business

Free service call

4.6

This pro accepts payments via Cash, Check, and Zelle.

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Credentials

Background Check

Ever Duarte
Completed on 3/9/2022

Introduction

We have 15+ years of experience focusing solely on plumbing services; pipe and sewer installations and replacements, drain cleaning, hardware installation/replacements such as faucets, garbage disposals, as well as offer recommendations to our customers for optimizing the performance of their plumbing systems. Our pride is the quality of our service, and we strive towards excelente communication with our customers. It is important for us to understand the needs of our customers to successfully solve their plumbing problems. We work with our existing and new customers to come up with best pricing and at the same time not impacting the quality of our work. At the end of the day we are all satisfied, and plumbing problems have been solved.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We work together with each individual Customer, and can offer discounts and/or reduced prices when possible. We want the relationship to be a win win experience for all.

What is your typical process for working with a new customer?

We speak to the customer for a quick assessment and book an onsite visit at the customers convenience. Once we complete the onsite visit and assessment we follow with a written estimate. When hired we start the job as scheduled and when we finish the job, we clean up work area and leave it better than how we found it.

What education and/or training do you have that relates to your work?

I have 15+ years of hands on experience. My training has been hands on while working with large respected companies where I started as a journey man.

How did you get started doing this type of work?

I started working with large companies and later in 2008 decided to start my own company.

What types of customers have you worked with?

I have worked with industrial customers, today most of my customers are residential and small commercial.

Describe a recent project you are fond of. How long did it take?

One rainy day we received an emergency call. Two houses next to one another and nothing was working in the house as far as plumbing goes. The plumbing sewer lines underground were all blocked due to tree roots. The Ever Underground Plumbing team got to work once estimate was approved by owners. We received 5 Stars on Thumbtack and we had very greatful and happy customers.

What advice would you give a customer looking to hire a provider in your area of work?

I would advice a potential customer that if their time allows it, to do a little bit of research, and read business reviews prior to hiring a plumber.

What questions should customers think through before talking to professionals about their project?

I think that customers should step back and think about how a plumbing pipe system, drain system, sewer system is connected. And how certain system issues could indeed affect other systems within the plumbing eco-system.