Heroes Lawn Care of South Austin

Serves San Marcos, TX

35244

Hired 37 times

3 employees

3 years in business

Not yet available

3.0

This pro accepts payments via Cash, Check, Credit card, and Zelle.

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Credentials

Background Check

Micah Burgess
Completed on 2/28/2023

Introduction

Heroes Lawn Care was founded in 2012 by Taylor Olberding and Mike Marlow with the goal of giving the Omaha community a trust worthy lawn care company. Taylor and Mikes location did it all fom lawn mowing, snow removal, and christmas light installation. This made the most sense when first starting out to stay busy. Now moving into the franchise world, these services have been cut back to focus on irrigation, fertilization, and pet waste removal. These three service lines all have major emphasis on creating and maintaining a healthy lawn year round by giving the customers lawn exactly what it needs.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Heroes tries to make their pricing as competitive as possible, while still making enough to be comfortable with our prices. The teams at Heroes are made up of trained professionals who care for the work and take the time to do it right, rather than just getting the job done.

What is your typical process for working with a new customer?

Working with new customers is a great benefit for Heroes because it allows us to share our skills and knowledge with new individuals. Most customers reach out over the phone through our call center or online using our Lawn Legend feature. Once they are a customer they will have their own portal where they can check balances and up coming services they have booked. Heroes is here for the consumers and guarantees to fix any unsolved lawn care issues.

What advice would you give a customer looking to hire a provider in your area of work?

Our advice to new customers is to check out all their options and see how other people enjoyed their services. Looking at google and yelp can help influence a decision quickly based on reviews and testimonials from previous customers.

What questions should customers think through before talking to professionals about their project?

Customers should think through exactly what they are looking for and a price point they are willing to spend. Heroes has different built out packages that work with multiple prices ranges and different lawns. Having a lawn is a big commitment, which takes time to maintain and keep healthy. Try to find the right brand for you and your property.