Firsthand Lawn and Landscape, LLC

Serves Casselberry, FL

35244

Hired 157 times

10 employees

8 years in business

Not yet available

4.3

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Ryan Hanus
Completed on 2/1/2023

Introduction

We are your one-stop shop for all outdoor maintenance activities. We are licensed, insured, and our technicians are certified in all areas and receive routine training on industry best practices for lawn, gardening, landscaping, and pressure washing services. (no longer offering pool services)

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer flat rate per visit pricing for each maintenance service provided. We charge an hourly rate for a-la-carte, specialty projects such as tree trimming.

What is your typical process for working with a new customer?

For a new customer, we provide a first time on-site assessment, diagnosis and full service for any of our services. Upon completion of this first time assessment, the new customer will receive a report for pool service and a before/after photo for lawn services.

What education and/or training do you have that relates to your work?

Our technicians are trained on all services provided and receive routine training on industry best practices.

How did you get started doing this type of work?

Our company has grown through merger and acquisitions. Identifying the best companies in the area, providing exceptional service and a quality of work the entire company can get behind.

What types of customers have you worked with?

We work with commercial, residential, governments, homeowner associations, property managers, and more.

Describe a recent project you are fond of. How long did it take?

A residential customer whom him and his wife suffered from an illness which enabled them to perform much physical activity; requested their pool to be maintained. Upon arrival to the property, we noticed the pool was not visible due to the overgrown trees which sprouted from the waterfall system. This pool service job, quickly turned into a tree trimming and pressure wash job. At completion, the pool was visible, the pool deck was back the life, and the waterfall flowed smoothly. This job took 3 days.

What advice would you give a customer looking to hire a provider in your area of work?

Be sure to always ask, what is included in your service. You will be surprised by the number of answers you will receive for "Full Service."

What questions should customers think through before talking to professionals about their project?

What services are you looking for? What is your budget for said services? How often would you like the job done?